Sue Christopher
Peterborough,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in health industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
28
28
years of professional experience
Work History
Client Care Coordinator
Bioped Foot and Orthotic Clinic
05.2024 - 07.2024
- Answering phone calls, scheduling appointments, preparing client folders, faxing doctor's office for prescriptions, invoicing, collecting of money, greeting patients when arriving, making reminder calls for appointments, scanning documents into the computer.
Cleaner & Owner
P.E.R.R.R.R.FECTLY CLEAN
11.2022 - 09.2023
- Scheduling cleaning jobs, handling of money and payments, invoicing, cleaning of homes to get them readying for staging of realtors, promoting our business, meeting with potential clients, doing quotes.
Scheduler/Labor Assistant
Peterborough Regional Hospital
03.2023 - 05.2023
- Instructing workshops to nurses and staff for new Dimensions program
- Going to different departments to troubleshoot and also get people signed up for the new Dimensions platform.
Frontshop cashier/Be Well ambassador
Rexall
01.2022 - 02.2023
- Working on cash, registering customers for our loyalty card, couponing expiring products, stock and putting freight away, sorting freight, merchandising, problem solving with customers, do opening and closing duties.
Office administrator/manufacturer
Alypsis Inc
02.1996 - 03.2022
- Answered the phone and took orders, invoiced customers, handled money, operated both an iMac and PC computer, did shipping, poured and created blends and oils, packaged carrier oils and butters in containers, served customers, was an education assistant coordinator.
Education
Red Cross Medical Terminology And Abbreviations
09.2024 - 09.2024
Medical Office Procedures -
Sir Sanford Fleming Continuing Education
04.2023
Grd 12 Diploma -
Crestwood Secondary School
06.1991
Grd. 9-12 -
Eastern High School of Commerce
06.1990
Skills
- Expert in typing or keyboard
- Answering phone and problem solving with clients or patients
- Good with the public, patient and understanding
- Helping clients, seniors, kids
- Organizing files and filing
- Creating information packages for clients and patients
- Dealing with money
- Monitoring tools
- Organizational Skills
- Patient Education
- Claims Processing
- Scheduling
Languages
English
References
Valerie Drew, Squeaky Clean Owner, 705 772 - 7306, valeriedrew1826@gmail.com
Meredith Gadreau, PRHC Assistant Manager of Human Resource, 705 743 2121
Kathleen McCartie, PRHC Manager of Human Resource, 705 743-2121
Mona Shukla, Key Holder @ Rexall Drugstore, shukla.mona2011@gmail.com Vickie Tikkanen, Keller Williams Energy Real Estate, 705 933 6940, vickietikkanen@gmail.com Benjamin Christopher, owner @ Alypsis Inc., 705 749 1894 benalypsis@gmail.comTimeline
Red Cross Medical Terminology And Abbreviations
09.2024 - 09.2024
Client Care Coordinator
Bioped Foot and Orthotic Clinic
05.2024 - 07.2024
Scheduler/Labor Assistant
Peterborough Regional Hospital
03.2023 - 05.2023
Cleaner & Owner
P.E.R.R.R.R.FECTLY CLEAN
11.2022 - 09.2023
Frontshop cashier/Be Well ambassador
Rexall
01.2022 - 02.2023
Office administrator/manufacturer
Alypsis Inc
02.1996 - 03.2022
Medical Office Procedures -
Sir Sanford Fleming Continuing Education
Grd 12 Diploma -
Crestwood Secondary School
Grd. 9-12 -
Eastern High School of Commerce
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