Sudhanshu Sanan
Vancouver,BC
Summary
Results-driven professional with 4+ years of Canadian work experience in supervisory and operational roles, supported by formal education in Business Administration. Strong background in team management, reporting, inventory control, and customer service within fast-paced environments. Seeking work-from-home opportunities where communication, administrative, coordination, and digital skills can be applied. Long-term objective is to establish an India–Canada export and import business, leveraging international exposure, business education, and AI-driven tools.
Overview
8
8
years of professional experience
Work History
Food Service Supervisor
Domino’s Pizza
Powell River, BC
03.2022 - 06.2025
- Supervised and coordinated daily staff activities
- Managed scheduling, inventory, labour costs, and sales reporting
- Ensured compliance with food safety, health & safety standards
- Resolved customer concerns to maintain service quality
Food Service Supervisor
Dairy Queen
Powell River, BC
11.2021 - 03.2022
- Supervised daily operations to ensure food quality and service standards met expectations.
- Trained and mentored staff on food safety protocols and customer service excellence.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Implemented scheduling strategies to enhance team productivity during peak hours.
Customer Service Representative
Dairy Queen
Powell River, BC
08.2021 - 11.2021
- Greet customers and take orders politely
- Operate cash register and handle payments
- Maintain food safety and hygiene standards
- Handle customer concerns professionally
- Assist with opening and closing duties
- Provided excellent customer service, ensuring satisfaction and repeat business.
- Operated cash register, handling transactions accurately and efficiently.
Delivery Driver
Skip The Dishes
Vancouver
07.2019 - 03.2021
- Delivered food orders promptly and efficiently, ensuring customer satisfaction.
- Navigated routes using GPS technology to minimize delivery time and fuel consumption.
- Maintained accurate records of deliveries and payments using point-of-sale systems.
- Communicated effectively with customers to address inquiries and resolve issues.
Customer Service Representative
Burger King
Richmond, BC
03.2019 - 01.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty
- Greet customers and take food orders accurately
- Handle cash, card, and mobile payments
- Prepare and serve food and beverages following company standards
- Maintain cleanliness of dining area, kitchen, and workstations
- Assist customers with questions, complaints, and special requests
Cashier/ Teller
HDFC Bank
Amritsar
04.2017 - 12.2017
- Processed daily banking transactions including deposits, withdrawals, bill payments, and wire transfers.
- Assisted customers with opening accounts and resolving banking inquiries professionally.
- Conducted customer interviews to identify financial needs and recommend suitable banking services.
- Referred clients to mortgage brokers and financial specialists when required.
- Maintained cash accuracy, customer confidentiality, and compliance with bank policies.
- Provided excellent customer service while supporting smooth branch operations.
Education
Undergraduate Diploma - Bachelor of Business Administration
Capilano University
North Vancouver, BC01.2021
High School Diploma -
DAV Public School
Amritsar 04.2017
Skills
Business & Operations
Team supervision, training, and shift coordination
Scheduling, inventory management, and labour cost control
Sales reporting, documentation, and operational planning
Customer service excellence and issue resolution
Communication & Language
Fluent in English
CELPIP Score: 10 in all modules
Professional verbal and written communication
Digital & AI Tools
Proficient in ChatGPT, Gemini, Claude for research and content creation
Strong prompt writing and optimization skills
Workflow automation using Zapier
Presentations and productivity using Gamma AI
Personal Strengths
Confident and dependable
Highly motivated and disciplined
Strong work ethic and adaptability
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Professional Working
Additional Information
- Authorized to work in Canada (Permanent Resident)
- All work experience obtained in Canada
- Employment gap due to medically advised post-surgical recovery
- Open to remote and hybrid roles
Additional Information
Career Breaks
- March 2021 – July 2021: Traveled to India to visit family and experienced an extended stay due to COVID-19 travel restrictions and flight disruptions.
- June 2025 – May 2026: Traveled to India for foot surgery. Following the procedure, the doctor advised bed rest and restricted travel during the recovery period.
Timeline
Food Service Supervisor
Domino’s Pizza
03.2022 - 06.2025
Food Service Supervisor
Dairy Queen
11.2021 - 03.2022
Customer Service Representative
Dairy Queen
08.2021 - 11.2021
Delivery Driver
Skip The Dishes
07.2019 - 03.2021
Customer Service Representative
Burger King
03.2019 - 01.2020
Cashier/ Teller
HDFC Bank
04.2017 - 12.2017
Undergraduate Diploma - Bachelor of Business Administration
Capilano University
High School Diploma -
DAV Public School