K.G. Raja
Food Service Supervisor
Hinton,AB
Summary
Dynamic and results-oriented professional with over 15 years of diverse industry experience. Currently thriving as a Food Service Supervisor at Mr. Mikes, Hinton, Alberta, with a strong foundation in hospitality operations in five-star hotels and BBQ restaurants, HR operations, and business partnering across IT, consulting, and real estate sectors in India. Demonstrated excellence in managing employee life cycles, hands-on experience with HRIS platforms like SuccessFactors and Workday, and fostering stakeholder relationships. Renowned for process improvement, experienced in both corporate and customer-focused roles, and committed to growth and adaptability.
Overview
17
17
years of professional experience
6036
6036
years of post-secondary education
1
1
Language
Work History
Food Service Supervisor
Mr. Mikes
Hinton, Alberta
12.2024 - Current
- Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Deputy Manager – HR Business Partner
Casagrand Builder Pvt Ltd.
Chennai, Tamil Nadu
03.2023 - 03.2024
- Managed the full employee lifecycle for 800+ employees in a large organization.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance fairly, providing constructive feedback for professional growth.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Launched employee recognition programs that increased engagement and motivation across departments.
HR Operations Advisor
Microsoft (via Ushatech Consulting)
Chennai, Tamil Nadu
07.2022 - 02.2023
- Delivered HR data management services globally using SAP SuccessFactors, ensuring accuracy and maintaining SLA compliance.
Sr. Executive – HR Operations
Pride Technologies Pvt Ltd
Chennai, Tamil Nadu
05.2021 - 07.2022
- Chiefly responsible for coordinating BG verifications and taking care of onboarding formalities for newly hired candidates
- Gained proven skills in conducting employee background checks and onboarding processes for top-notch clients such as Facebook, Pinterest, Amazon, Apple, Twitter, Uber, Nike, Adobe, Airbnb, and Intuit
Restaurant General Manager / HR Business Partner
Lavish The Foodie Lounge Pvt. Ltd. (Smoke Hub BBQ)
Chennai, Tamil Nadu
01.2019 - 04.2021
- Managed dual responsibilities of restaurant operational leadership and HR strategy, focusing on organizational development.
- Directed operations, P&L coordinating with MD, vendor relations, and staffing across multiple outlets.
- Led recruitment, training, and performance management to enhance service quality, payroll coordination, and employee retention.
Assistant Manager – Product Development
361 Degree Minds
Chennai, Tamil Nadu
03.2017 - 12.2018
HR Operations Coordinator
Hewlett-Packard Enterprise (HPE)
04.2011 - 03.2016
Customer Service Executive
Intelenet Global Services (Barclays UK Mortgage Process)
12.2009 - 03.2011
HR Assistant
Hotel Green Park
06.2008 - 10.2009
Education
MBA - Human Resources
University of Madras
ChennaiBBM - B.Com Bank Management
D.G. Vaishnav College
ChennaiDiploma - Hotel Management & Certification in Wines & Spirits
Annamal Institute
Skills
HR Operations & Business Partneringring
- Employee Lifecycle Management
HRIS: SuccessFactors, Workday
- Restaurant Operations Supervision
- Inventory Management
- Customer Service Excellence
- Food Safety Standards
- E-learning Content Deployment (LMS)
- Training Coordination
- Real Estate HR Partnering
Websites
Timeline
Food Service Supervisor
Mr. Mikes
12.2024 - Current
Deputy Manager – HR Business Partner
Casagrand Builder Pvt Ltd.
03.2023 - 03.2024
HR Operations Advisor
Microsoft (via Ushatech Consulting)
07.2022 - 02.2023
Sr. Executive – HR Operations
Pride Technologies Pvt Ltd
05.2021 - 07.2022
Restaurant General Manager / HR Business Partner
Lavish The Foodie Lounge Pvt. Ltd. (Smoke Hub BBQ)
01.2019 - 04.2021
Assistant Manager – Product Development
361 Degree Minds
03.2017 - 12.2018
HR Operations Coordinator
Hewlett-Packard Enterprise (HPE)
04.2011 - 03.2016
Customer Service Executive
Intelenet Global Services (Barclays UK Mortgage Process)
12.2009 - 03.2011
HR Assistant
Hotel Green Park
06.2008 - 10.2009
MBA - Human Resources
University of Madras
BBM - B.Com Bank Management
D.G. Vaishnav College
Diploma - Hotel Management & Certification in Wines & Spirits
Annamal Institute
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