SUDARVIZHI THANIGAINATHAN
Sydney,NS
Summary
Offering solid foundation in research principles and keen interest in scientific discovery, eager to learn and develop within research environment. Brings understanding of data collection and analysis, coupled with proficiency in laboratory techniques. Ready to use and develop analytical and research skills in Research and Development role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
IO Solutions Call Center
08.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Research Associate
Scitus Pharma Service Pvt Ltd
06.2021 - 01.2023
- Monitored progress against project timelines, ensuring timely completion of deliverables while maintaining high-quality standards.
- Set up equipment, organized inventory and maintained facilities.
- Provided technical guidance on experimental design and data interpretation issues for team members as needed.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Troubleshot and resolved equipment and process issues.
- Participated in lab meetings and project presentations.
- Assisted scientists by collecting and organizing laboratory data.
- Trained and supervised junior technicians in laboratory protocols.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Performed calibration of analytical balance, pH meter, pipette, and implemented Good Laboratory Practice.
- Handled masslynx software and LC-MS instruments.
- Carried out development and validation of bio-analytical methods.
- Maintained and Record keeping for RH and Room Temperature in laboratory
Education
Post-Baccalaureate Diploma - Business Management
05-2025
Master of Science - Pharmaceutical Analysis
05-2021
Graduate First class with Distinction scoring 8.80/10
Bachelor of Pharmacy -
04.2019
- Graduated First class with 72.25%
- GPA: 72.25%
Higher Secondary -
03.2015
- Secured an overall of 90.6%
- GPA: 90.6%
Secondary school certificate -
03.2013
- Secured an overall of 95.6%
- GPA: 95.6%
Skills
- Scientific writing
- Technical report writing
- Quantitative research
- Documentation skills
- Expertise in HPLC, LC-MS, UV
- Literature reviews
- Ethics compliance
- Data interpretation
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Professional Working
Certification
- Drug Regulatory Affairs
- Herbal Drug Technology
- Molecular Docking Studies in Drug Discovery
Paper Publications
- QbD approach for anti-cancer drug (Oct 2021)
Published on Current Pharmaceutical Analysis by Bentham Science.
- Development and validation of sensitive HPLC method for estimation of Imatinib mesylate in its Pharmaceutical dosage form (Oct 2021) Published on International journal of Advance and Innovative Research
Timeline
Customer Service Representative - IO Solutions Call Center
08.2023 - Current
Research Associate - Scitus Pharma Service Pvt Ltd
06.2021 - 01.2023
Sri Ramachandra Institute of Higher Education and Research - Bachelor of Pharmacy,
Velammal Matric Higher Secondary School - Secondary school certificate,
- Drug Regulatory Affairs
- Herbal Drug Technology
- Molecular Docking Studies in Drug Discovery
Cape Breton University - Post-Baccalaureate Diploma, Business Management
JSS College of Pharmacy - Master of Science, Pharmaceutical Analysis
Velammal Matric Higher Secondary School - Higher Secondary,
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