Siavash Tabarra
Port Coquitlam,BC
Summary
Motivated individual with a strong work ethic and the ability to work independently. Possessing strong organizational and team collaboration skills, with a proven track record in improving processes. Passionate learner in the field of molecular biology and chemistry, particularly interested in medical research, drug development, and understanding molecular mechanisms of pathogens.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
The Brick Ltd
09.2021 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Game Developer
Farshad
10.2018 - 06.2019
- Maintained and troubleshot game performance and system issues to enhance performance.
- Used debugging techniques to identify issues with computer code and resolve errors.
- Collaborated with game designers, artists and testers to ensure quality product delivery.
- Debugged and tested game features to support quality assurance requirements.
Education
Bachelor of Science - Molecular Biology And Biochemistry
Simon Fraser University
Burnaby, BC12.2025
Associate of Science - Science
Columbia College
08.2022
No Degree - Certificate of Business
Shariff University Of Technology
08.2018
High School Diploma -
Oxford International College
06.2018
Skills
- Paperwork Processing
- Data interpretation
- Problem-solving abilities
- Collaborative teamwork
- Organic synthesis
- Enzyme Assays
- Bioinformatics Analysis
- Western Blotting
- Fluorescence Microscopy
- Immunohistochemistry Assay Knowledge
- Verbal and Written Communication Skills
- Scientific writing
Languages
English
Native or Bilingual
Persian
Full Professional
Timeline
Customer Service Representative
The Brick Ltd
09.2021 - 05.2022
Game Developer
Farshad
10.2018 - 06.2019
Bachelor of Science - Molecular Biology And Biochemistry
Simon Fraser University
Associate of Science - Science
Columbia College
No Degree - Certificate of Business
Shariff University Of Technology
High School Diploma -
Oxford International College
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