Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Sourav Singh

Fort McMuray,Alberta

Summary

Dedicated and results-driven professional with hands-on experience in sales, customer service, and logistics operations. Proven track record of achieving high-volume sales targets, delivering exceptional customer experiences, and coordinating complex repairs for fleet vehicles. Skilled in wireless activations, product recommendations, repair scheduling, vendor management, and accurate documentation using systems such as Oracle NetSuite and EFS. Recognized for strong communication skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments. Committed to upholding professionalism, accountability, and customer satisfaction in every role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Best Buy Express
08.2024 - Current
  • Consistently delivered exceptional customer experiences by identifying needs, recommending solutions, and educating clients on technology products and services.
  • Built and maintained relationships with consumer and business clients, resulting in repeat business and positive customer feedback.
  • Recognized by management for strong communication skills, professional demeanor, and consistent contributions to overall team success.
  • Recognized by the Bell's Alberta Director for Highest number of sales in the Alberta.

Service Advisor

Pride Group Logistics
01.2023 - 08.2023
  • Coordinated repairs and maintenance for a fleet of trucks and trailers, acting as the main point of contact between drivers, mechanics, and vendors to minimize downtime and ensure operational readiness.
  • Managed service calls to external repair shops and mobile mechanics, arranging timely on-site and in-shop repairs across multiple locations.
  • Created and processed purchase orders using Oracle NetSuite and EFS, ensuring accuracy and compliance with company policies for USA and Canada operations.
  • Maintained detailed repair and maintenance records, tracking service history, costs, and warranty information for all fleet assets.
  • Prioritized urgent breakdowns and safety-related repairs, demonstrating strong problem-solving skills and the ability to work under pressure.
  • Communicated effectively with drivers, dispatch, and management to provide repair updates and coordinate equipment availability.
  • Monitored vendor performance and negotiated service timelines to meet operational requirements.
  • Ensured compliance with all DOT regulations, safety protocols, and internal maintenance standards.

Technology Sales Representative

Staples Canada
09.2023 - 06.2024
  • Collaborated with team members to execute promotional campaigns, increasing brand visibility and customer interest.
  • Developed strong product knowledge to effectively address customer inquiries and provide tailored solutions.
  • Conducted product demonstrations, showcasing features and benefits to enhance customer engagement and drive sales.

Education

Diploma - Human Resources Management

Keyano College
Fort McMurray, AB
05-2025

Skills

  • Customer Needs Assessment & Solution Selling
  • Wireless Activations & Product Knowledge
  • Repair Scheduling & Fleet Maintenance Coordination
  • Purchase Order and Service Documentation (Oracle NetSuite, EFS)
  • Vendor Management & Cost Accountability
  • Professional Verbal and Written Communication
  • High-Volume Sales & Target Achievement
  • Record Keeping & Compliance with Safety Standards
  • Strong Problem-Solving & Decision-Making Skills
  • Relationship Building & Team Collaboration

Certification

CSTS,

WHIMS and

Driver;'s License

Timeline

Sales Associate

Best Buy Express
08.2024 - Current

Technology Sales Representative

Staples Canada
09.2023 - 06.2024

Service Advisor

Pride Group Logistics
01.2023 - 08.2023

Diploma - Human Resources Management

Keyano College

Similar Profiles

CREATE PROFILE
Sourav Singh