Sophia Walters
Squamish,BC
Summary
Dependable worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and a hardworking approach. Seeks out opportunities to go above and beyond basics and positively impact the team.
Overview
2
2
years of professional experience
Work History
Client Care Coordinator
Alpenlofts Veterinary Hospital
12.2023 - 10.2024
- Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
- Educated clients on available resources and services while guiding them through their options based on individual needs.
- Delivered prompt service to prioritize customer needs.
Bartender
Raincity Distillery
03.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
The Dime
09.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Sea To Sky Online School
Squamish, BC04-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Organizational skills
Accomplishments
- Volunteered with Chill Skate Foundation teaching youth how to skateboard.
- Volunteered with Humanity For Horses Foundation.
Timeline
Client Care Coordinator
Alpenlofts Veterinary Hospital
12.2023 - 10.2024
Bartender
Raincity Distillery
03.2023 - 01.2024
Server
The Dime
09.2022 - 02.2023
Sea To Sky Online School
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