Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Law

Ottawa | Halifax,NS

Summary

Dedicated and dependable incoming university student with nearly three years of customer service experience. Skilled in retail operations, team collaboration, and delivering personalized service. Eager to contribute a positive attitude, adaptability, and strong work ethic to your team.

Overview

3
3
years of professional experience

Work History

Beauty Specialist

Shoppers Drugmart
Ottawa, ON
06.2023 - Current

Reference: Kiran Tareen kitaree@shoppersdrugmart.ca | Beauty Manager

  • Provide personalized product recommendations tailored to customers' beauty needs or concerns.
  • Maintain cleanliness and organization of the beauty department and makeup counter.
  • Fully trained and knowledgeable on BIMI, inventory, low stock, cycle counts, pick lists, investigation lists, beauty now, and planograms, etc.
  • Completed various product trainings and furthered my beauty knowledge during my free time.

Merchandise Cashier

Shoppers Drugmart
Ottawa, ON
11.2022 - Current

Reference: Jamie May jammay@shoppersdrugmart.ca | Front-store Manager

  • Greeting customers and answer any questions they have about the store's products and services.
  • Handled customer inquiries and resolved issues promptly to ensure a positive experience.
  • Independently and proficiently operated the cash and self-checkouts
  • Collaborated with team members to ensure efficient store operations.

Co President

St Patricks High School
Ottawa, Ontario
09.2024 - 06.2025
  • Led and collaborated with a student council team to plan and execute school-wide events, fundraisers, and initiatives, enhancing school spirit.
  • Liaised between students, staff, parents, and administration, voicing concerns and finding ways to improve everyone's school experience.
  • Assigned tasks, set meeting agendas, and ensured clear communication among council members to meet deadlines and goals efficiently.
  • Represented my school's student body at the board level as a member of the Student Senate, contributing to district-wide discussions on student experience, equity, and school improvement.

Program Assistant (Volunteer)

Canskate
Ottawa, Ontario
04.2023 - 06.2023
  • Supported instructors during classes by providing hands-on assistance.
  • Aided skaters who have additional needs.
  • Provided encouragement and feedback to help improve students' skating abilities.

Education

Bachelor of Arts - Political Science

Dalhousie University
Halifax, None
09-2025

High School Diploma -

St Patricks
Ottawa, ON
06-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Adaptable
  • Committed to excellence
  • Dependable and responsible

Timeline

Co President

St Patricks High School
09.2024 - 06.2025

Beauty Specialist

Shoppers Drugmart
06.2023 - Current

Program Assistant (Volunteer)

Canskate
04.2023 - 06.2023

Merchandise Cashier

Shoppers Drugmart
11.2022 - Current

Bachelor of Arts - Political Science

Dalhousie University

High School Diploma -

St Patricks
Sophia Law