Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sophia Allen

Ottawa,ON

Summary

Dynamic professional with extensive experience , excelling in customer service and bookkeeping. Proven ability to enhance operational efficiency through effective inventory management and strong organizational skills. Adept at resolving issues swiftly, fostering teamwork, and ensuring client satisfaction in fast-paced environments. Committed to delivering exceptional results.

Overview

8
8
years of professional experience

Work History

Assistant/Receptionist Administrator

Rise Hair Team
Ottawa, Ontario
10.2019 - Current
  • Resolved customer complaints in a timely manner according to company policies.
  • Performed basic bookkeeping tasks such as accounts payable and receivable processing.
  • Updated customer information in database systems to ensure accuracy of records.
  • Answered phone calls, responded to inquiries and transferred calls as required.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Greeted customers and visitors in a professional manner.
  • Collected payments from customers over the phone or in person.

Flower Shop Assistant

Altavista Flowers and Trillium Bakery
Ottawa, Ontario
02.2018 - 05.2021
  • Provided information about products and services to customers.
  • Organized merchandise displays to promote sales and attract customers.
  • Processed online orders accurately and timely for delivery or pickup in-store.
  • Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
  • Collaborated with other staff members to ensure seamless operations within the store.

Early Childhood Educator Assistant

Big Brothers Big Sisters/ connaught Public School
Ottawa, Ontario
09.2018 - 06.2019
  • Provided assistance to children with their daily routines and activities.
  • Implemented individualized educational plans based on each child's needs.
  • Assisted teachers with documenting student progress using established assessment tools.
  • Assisted in developing Individualized Education Plans for special needs students.
  • Assisted teachers in preparing materials for classroom activities.
  • Provided feedback on student performance or behavior as requested by lead teacher.
  • Supervised and monitored the safety of children in the classroom environment.
  • Read stories, sang songs, played games, and assisted in crafts with groups of children.

Assistant/Organizer

Indo Canada Ottawa Business Chamber (ICOBC)
Ottawa, Ontario
05.2017 - 12.2018
  • Managed the registration process for events, ensuring accuracy of information collected.
  • Organized various events for the chamber including golf tournament, gala and business networking events.

Education

High School Diploma -

Glebe Collegiate Institute
Ottawa
06-2019

Real Estate Licence - Real Estate

Humber Real Estate Education
Toronto, ON

Skills

  • Customer service
  • Bookkeeping
  • Communication skills
  • Time management
  • Organizational skills
  • Inventory management
  • Payment processing
  • Reception desk management
  • Adaptability
  • Teamwork and collaboration

Languages

English
Professional
French
Full Professional

References

References available upon request.

Timeline

Assistant/Receptionist Administrator

Rise Hair Team
10.2019 - Current

Early Childhood Educator Assistant

Big Brothers Big Sisters/ connaught Public School
09.2018 - 06.2019

Flower Shop Assistant

Altavista Flowers and Trillium Bakery
02.2018 - 05.2021

Assistant/Organizer

Indo Canada Ottawa Business Chamber (ICOBC)
05.2017 - 12.2018

High School Diploma -

Glebe Collegiate Institute

Real Estate Licence - Real Estate

Humber Real Estate Education

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Sophia Allen