RUPINDER SRAN
SURREY,BC
Summary
Looking for challenging position that utilizes my expertise and extensive knowledge in banking, sales ,customer satisfaction and business production.
Overview
26
26
years of professional experience
Work History
Postal clerk
CANADA POST CORPORATION
01.2013 - Current
- Over labelling and handling the mail
- Working with customs
- Processing letter mail and parcels from different parts of countries
- Coordinating in different mail sections.
Senior Client Service Representative
ROYAL BANK OF CANADA
01.1998 - 01.2006
- Consistently provided excellent customer service to all clients by recognising and identifying their needs resulted in strong and long term relationship
- Helped clients in resolving their problems and issues regarding transactions and different queries and also helped in translating, resulting in customer satisfaction
- Educated customers on banking products and services and online banking services
- Did coverage for reception and also worked in cash cage handling large amounts of cash, shipping and receiving and balancing to target
- Served business clients with full customer satisfaction.
Education
Fundamentais of INSURANCE -
IBABC
Surrey, BC04.2024
Investment Funds in Canada
Canadian Securities Institute
Vancouver, BC05.2005
Bachelor of Art -
Punjab University India
01.1996
Skills
- Speaks Punjabi and Hindi fluently
Additional Information
Good leadership skills as hosted CSR meetings on monthly basis., Friendly, motivated and professional with 8 years of customer service and sales experience., Excellent team player, and work well with others., Enjoy helping people in problem solving and through consultative sales., Ability to build relationships and educate customers, resulting in customer satisfaction, retention, and increased sales., Participated in in branch campaigns in promoting new ideas for leading branch sales., Great in doing multitasking.
Phone
(604)512-5623, (604)572-9725
Reward And Recognition
- Recognised for providing the top notch service to customers and .for leading sales.
- Rewarded for as one of the 4 candidates for promoting and signing up customers for on line banking services in lower mainland.
- Became employee of the month several times.
Volunteer Experience
- Coordinator for campaigning for United Way
- Volunteered in fundraising for kinsmen mothers march.
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Postal clerk
CANADA POST CORPORATION
01.2013 - Current
Senior Client Service Representative
ROYAL BANK OF CANADA
01.1998 - 01.2006
Fundamentais of INSURANCE -
IBABC
Investment Funds in Canada
Canadian Securities Institute
Bachelor of Art -
Punjab University India
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