Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Work Availability
Timeline
Generic

Manny Dhanota

Mississauga,ON

Summary

Reliable individual with the skills necessary to take on an Emergency Room Volunteer role. Smart and committed to hard work and offering exceptional dedication. Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations.

Overview

3
3
years of professional experience
4
4
Languages
4
4
years of post-secondary education

Work History

Patient Transport Representative

Trillium Health Partners
Mississauga, ON
2024.01 - Current

• Safely and effectively transfer patients between beds and stretchers
• Efficiently transport patients throughout hospital via stretcher, wheelchair, or guiding
• Handle over 30 transportation calls in 1 day
• Transport blood products, medication, specimens, patient belongings, and other hospital supplies and equipment throughout hospital
• Transfer bodies to morgue and prepare for pick-up by funeral service

Patient Concierge

William Osler Health System
Brampton, ON
11.2023 - Current

• Stationed in emergency department to guide patients and handle patient complaints and requests
• Interacts with patients, families, and head nurses and physicians to discuss and review financial information related to uninsured patients and other areas of revenues
• Perform N95 respirator mask-fitting for family members visiting compromised patients, and assist with patient transfers and interpretation requests

Emergency Department Volunteer

William Osler Health System
10.2022 - Current
  • Presently have over 140 hours of experience helping patients and visitors at the front desk of the hospital and in the emergency department, high familiarity with Meditech software
  • Helped with locating and restocking wheelchairs, restocking masks and hand sanitization, helping visitors and patients with wayfinding, helping patients register for their appointments
  • Lent appropriate care to patients with disabilities/injuries, provided moral support by being empathetic and listening, acted as a translator and called taxis for patients and visitors
  • Able to remain calm during high pressure situations and find creative solutions for problems
  • Acted as a leader for new volunteers by providing basic training, assistance and scenario practice.

Health and Wellness-Covid-19 Screener/Concierge

Verve Senior Living
12.2021 - Current
  • Performed PCR tests and rapid antigen covid-19 screening in a laboratory setting for all staff, visitors, contractors, and others entering the building during the peak of the Omicron wave
  • Performed concierge duties such as answering phone calls, receiving and delivering mail, providing information and listening to requests by long-term care residents
  • Closely connected with the nurses station and responsible for delivering health supplies
  • Keep a record of all individuals entering the building and the results of their screening.

Mass Vaccination Clinic/Long Term Care Resident Volunteer

Region of Peel
03.2021 - Current
  • Presently have over 170 hours of experience in several mass vaccination clinics in the peel region
  • Perform in-person surveys for long term care center residents and accommodate to their needs
  • Assist and provide directions to people receiving the vaccine
  • Perform screening and provide relative information to people receiving the vaccine
  • Greet people with high enthusiasm and remain full of energy even after long hours of standing
  • Assist as a translator and offer additional support to people with disabilities
  • Accommodate people from diverse backgrounds for different needs.

In-Community Volunteer

Canadian Blood Services
01.2020 - 02.2023
  • Promoted Canadian Blood Services and blood donation at many locations in the GTA
  • Aimed to reduce the stigma surrounding blood donation and addressed the questions and concerns of people interested in blood donation.

Health Surveillance Screener

UHN Rehabilitation
05.2022 - 09.2022
  • Conduct Covid-19 screening on hospital visitors and enforce hospital covid-19 protocols
  • Data entry – keep a detailed record of all visitations to the hospital in a fast paced environment
  • Care for the residents of the rehabilitation centre and accommodate their needs and requests
  • Manage packages and deliveries for the hospital and make calls to other hospital departments
  • Assist visitors and patients with wayfinding and greeting them with compassion.

Tutor

Safe City Mississauga Aspire Tutoring Program
06.2017 - 08.2019
  • Completed over 150 hours of tutoring students from ages 5 to 13
  • Tutored children in various subjects such as Math, English, Science and French
  • Prepared extensive lesson plans tailor made to fit each student’s needs and education level.

Co-Founder and Vice President

Soliac Non-Profit Youth Esports Association
10.2017 - 03.2019
  • Non-profit association responsible for hosting several esports tournaments including GTA LOL 2018 and Toronto Open Championship for League of Legends
  • Created a hackathon called SoliHack, hosted in February of 2019
  • Responsible for managing group meetings, giving specific instructions to members, creating task deadlines, addressing the concerns of the association, and reaching out to sponsors.

Education

Honours Bachelor of Science in Life Sciences -

University of Toronto
09.2019 - 06.2023

Ontario Secondary School Diploma -

Chinguacousy Secondary School
09.2015 - 07.2019

Skills

  • Excellent lab skills with successful completion of many lab courses and enthusiasm for lab work
  • Efficient problem solver, can meet tight deadlines, has excellent time management skills
  • Ability to remain calm and work effectively in high pressure situations
  • Proficient with front end design languages such as JavaScript, HTML and CSS
  • Able to work in a fast paced and adapt quickly to a changing environment
  • Highly reliable, punctual, and committed towards my goals
  • Proficient working with Microsoft Office (Word, Excel, PowerPoint), Affinity Designer, Photoshop, GIMP, AutoCAD, Sketchup, Google Docs, Google Slides, Prezi, and more
  • Effective communication skills and experience working with older adults
  • Fluently speaks English, Punjabi, Hindi, and Urdu and partial understanding of French
  • Ontario G license driver with 4 years of driving experience
  • Quick learner, detail-oriented, great presentation skills, excellent hand-eye coordination, flexible, hardworking, caring, honest, respectful, multitasker and able to work independently and in a team
  • Medical terminology knowledge
  • Patient Transport
  • Healthcare ethics
  • Stress Tolerance

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Work Preference

Work Type

Part TimeFull TimeContract Work

Location Preference

On-SiteRemote

Important To Me

Company CultureWork-life balanceFlexible work hours

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Patient Transport Representative

Trillium Health Partners
2024.01 - Current

Patient Concierge

William Osler Health System
11.2023 - Current

Emergency Department Volunteer

William Osler Health System
10.2022 - Current

Health Surveillance Screener

UHN Rehabilitation
05.2022 - 09.2022

Health and Wellness-Covid-19 Screener/Concierge

Verve Senior Living
12.2021 - Current

Mass Vaccination Clinic/Long Term Care Resident Volunteer

Region of Peel
03.2021 - Current

In-Community Volunteer

Canadian Blood Services
01.2020 - 02.2023

Honours Bachelor of Science in Life Sciences -

University of Toronto
09.2019 - 06.2023

Co-Founder and Vice President

Soliac Non-Profit Youth Esports Association
10.2017 - 03.2019

Tutor

Safe City Mississauga Aspire Tutoring Program
06.2017 - 08.2019

Ontario Secondary School Diploma -

Chinguacousy Secondary School
09.2015 - 07.2019
Manny Dhanota