Khushpreet Kaur
Brampton ,Ontario
Summary
A Full-time position in a demanding and team-oriented environment.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Radial
Mississauga, ON
06.2024 - 06.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Associate
DSV Solutions
Milton
04.2023 - 06.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High school education - undefined
Office Administration - Medical
Sheridan College, Hazel Campus
Mississauga, ON04.2024
Skills
- Ability to multi-task priorities and works in fast paced environment
- Proven dispute resolution problem solving skills in different work settings
- Strong communication skills
- First aid responder, CPR and AED
- Surveillance of premises, Proficient with CCTV
- Strong work ethic
- Fluently speaks English, Punjabi, and Hindi
- Can work in any shift
- Basic working knowledge
- Internet searching techniques and e-mail management
Languages
English
Full Professional
French
Professional Working
Timeline
Customer Service Representative
Radial
06.2024 - 06.2025
Warehouse Associate
DSV Solutions
04.2023 - 06.2024
High school education - undefined
Office Administration - Medical
Sheridan College, Hazel Campus