Sohini Roy Chowdhury

Accomplishments:

• I solved customer queries with online orders.
• Fulfilled orders quickly to accomplish daily objectives.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Handled customer complaints related to orders and sorted them using Walmart’s own software.

Accomplishments:

• Developed and improved integrated reporting and analysis capabilities.
• Provided evaluative judgment based on analysis of information in complicated and unique situations and contributed to formulation of standards and strategies for functional areas.
• Integrated new products and entities into business structure.
• Collaborated with stakeholders to define project objectives and criteria.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Analyzed open orders, backlog, and sales data to provide sales team with insights.

• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
• Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
• Analyzed user concerns, requirements and requests for system features and uses.
• Utilized data visualization techniques to present and explain complex data sets.
• Created dashboards to monitor and track key performance indicators.