Summary
Overview
Work History
Education
Skills
Certification
Other Assets
Timeline
Generic

Jonathan John

Oshawa,ON

Summary

Motivated individual with a strong background in retail operations seeking to join the company, to leverage exceptional customer service skills and a passion for sales to enhance customer satisfaction and drive store success. Aiming to contribute to a collaborative team environment while delivering outstanding service and achieving sales goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CUSTOMER FULFILLMENT ASSOCIATE

Walmart
01.2025 - Current
  • Coordinated order processing to ensure timely fulfillment and customer satisfaction.
  • Managed inventory levels to maintain efficient stock flow and minimize discrepancies.
  • Streamlined shipping processes, resulting in quicker dispatch times and improved accuracy.
  • Trained new associates on operational procedures and best practices for order fulfillment.

TEAM LEAD

Dollarama
09.2024 - 01.2025
  • Worked independently with minimal direction in a busy and varied environment with deadlines, changing priorities, and large volumes of work.
  • Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
  • Supervised the daily work of staff to ensure work prioritization and quality.
  • Lowered shrink percentage from 0.12% to 0.01%, exceeding the company goal of 0.03%.
  • Facilitated team success by driving productivity, strategically identifying business opportunities, and adeptly channeling assets into high-yield financial products.

WAREHOUSE MANAGER

Fairdeal Furniture
01.2023 - 04.2024
  • Oversee and manage all warehouse activities related to the receipt, storage, and shipment of goods, including managing inventory, maintaining records, and ensuring accurate tracking of products.
  • Ensure compliance with safety regulations and maintain a safe working environment for all warehouse employees.
  • Maintain accurate records of all warehouse activities, including inventory counts, shipping and receiving logs, and other key metrics.
  • Supervise and train warehouse staff on proper procedures, safety protocols, and other best practices.

Education

ADVANCED HEALTH CARE LEADERSHIP -

Lambton College
08.2022

B.SC. - PERFUSION TECHNOLOGY

Narayana Hrudayalaya Institute of Allied Health Sciences
02.2018

Skills

  • Math and Money Skills
  • Time Management
  • Product Knowledge
  • Loss Prevention
  • Leadership and Management Skills
  • Shipping and receiving
  • Returns handling
  • Inventory management

Certification

  • Worker Health and Safety Awareness, Ministry of Labour, 10/21/24
  • Standard first aid CPR A + AED, Ontario Council, 07/14/25

Other Assets

  • Full Time availability
  • Experienced with budgeting
  • Strong communication plus writing skills
  • Readiness to work overtime and flexible hours

Timeline

CUSTOMER FULFILLMENT ASSOCIATE

Walmart
01.2025 - Current

TEAM LEAD

Dollarama
09.2024 - 01.2025

WAREHOUSE MANAGER

Fairdeal Furniture
01.2023 - 04.2024

B.SC. - PERFUSION TECHNOLOGY

Narayana Hrudayalaya Institute of Allied Health Sciences

ADVANCED HEALTH CARE LEADERSHIP -

Lambton College

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