Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
OfficeManager
Dylan Coutts

Dylan Coutts

Georgetown,Ontario

Summary

I am a ambitious and hardworking marketing, advertising and sales student currently completing an Advanced Diploma in Marketing and Advertising Communications. With a overall knowledge in consumer behavior, digital marketing, brand strategy, and sales management, I’ve developed a strong understanding of how to create marketing campaigns that resonate with target audiences and drive revenue growth. Through hands-on coursework and collaborative projects, I’ve gained experience in market research, digital advertising, social media strategy, and sales. I am excited to apply my knowledge and creativity to real-world challenges and eager to contribute to innovative marketing strategies that deliver measurable results, I am prepared to make a meaningful impact in the world of marketing and sales.

Overview

5
5
years of professional experience

Work History

Customer Fulfillment Associate

Walmart
02.2022 - Current
  • Collaborating efficiently with associates through preparing orders and training/mentoring of new Customer Fulfillment Associates.
  • Improved customer satisfaction by handling and resolving customer inquiries and issues.
  • Addressed customer questions about products, demonstrating strong product knowledge while assisting them in making decisions about purchases.
  • Managed high-volume order requests to ensure accurate and timely deliveries.

Soccer Skills Coach

Georgetown Soccer Club
05.2020 - 09.2024
  • Coaching and reffing ages 3-9 on how to play the game of soccer.
  • Identified and addressed skills in clients, leading to marked improvements in their performance.
  • Assessed individual strengths and weaknesses effectively, showing coaching strategies accordingly for greater results.

Receptionist/Trainor (Co-op)

Bao Institute
09.2019 - 02.2020
  • Greeted visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, classes, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.


Education

Advanced Diploma - Advanced Marketing And Advertising Communications

Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
05.2025

Skills

  • Customer Service
  • Organization
  • Product Knowledge
  • Teamwork
  • Attention to Detail
  • Time Management
  • Responsibility
  • Problem Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Fulfillment Associate

Walmart
02.2022 - Current

Soccer Skills Coach

Georgetown Soccer Club
05.2020 - 09.2024

Receptionist/Trainor (Co-op)

Bao Institute
09.2019 - 02.2020

Advanced Diploma - Advanced Marketing And Advertising Communications

Sheridan College Institute of Technology And Advanced Learning
Dylan Coutts