Sobana Sanjeepan
Bradford,ON
Summary
Accomplished Pharmacy Assistant and Phlebotomist with a proven track record at Fogal Medical Center, excelling in customer service and pharmaceutical knowledge. Demonstrated ability to enhance patient experience and streamline pharmacy operations, ensuring accurate drug interaction understanding and efficient insurance claims processing. Skilled in medical documentation and problem-solving, contributing to improved clinic efficiency and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Rexall Pharmacy
01.2024 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
- Greeted customers at counter and provided excellent customer service.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
Phlebotomist
Fogal Medical Center
04.2018 - 01.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Office Administrator
Fogal Medical Center
02.2017 - 01.2019
- Received, recorded and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Aided with prescription refill requests.
- Pulled charts and prepared for nurse and doctor assessment.
Education
Diploma - Phlebotomist
CIMT COLLEGE
1711 McCowan Road Suite 202 Toronto, ON M1S 3V402.2018
No Degree - First Aid And CPR
CDI COLLEGE
4950 Yonge St #33, North York, ON M2N 6K101.2018
Diploma -
JRS College
4168 Finch Ave E Unit 330, Scarborough, ON M1S 5H604.2014
Skills
- Customer Service
- Pharmaceutical knowledge
- Insurance claims processing
- Drug interactions understanding
- Pharmacy Software Proficiency
- Prescription Processing
- Recordkeeping skills
- Medical Documentation
- Problem-Solving
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Music
I love tamil Music.
Timeline
Pharmacy Assistant
Rexall Pharmacy
01.2024 - 08.2024
Phlebotomist
Fogal Medical Center
04.2018 - 01.2019
Medical Office Administrator
Fogal Medical Center
02.2017 - 01.2019
Diploma - Phlebotomist
CIMT COLLEGE
No Degree - First Aid And CPR
CDI COLLEGE
Diploma -
JRS College
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