Melissa Macri
Social Service Worker Candidate (Graduating December 2025)
Bradford,ON
Summary
Dynamic Social Service Worker candidate set to graduate in December 2025. Offering extensive hands-on experience in addiction recovery and high-pressure social service environments. Skilled in providing client-centered care, facilitating recovery programs, and supporting individuals in need. Proven track record in administrative and operational roles, making me an ideal candidate for social service organizations.
Overview
8
8
years of professional experience
25
25
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Accounting / Administrative Assistant
Cornerstone to Recovery
08.2019 - 11.2024
- Managed high-volume calls, including urgent crises, directing them to proper resources.
- Provided relief shifts, facilitating group sessions and individual care at a women’s residential treatment center.
- Processed transactions via PayPal, Canada Helps, Interac, and Netbanx.
- Prepared QuickBooks invoices, donation tax receipts, and donor thank-you letters.
- Liaised with municipalities to streamline operations, licensing, and the expansion of the textile recycling program.
Assistant Manager
Amaretti E' Bigne'
11.2016 - 04.2017
- Oversaw daily administrative operations, ensuring the smooth functionality of business processes.
- Managed accounts receivable and payable, maintaining accurate and detailed financial records.
- Processed and organized all vendor and customer documentation.
Education
Social Service Worker
Seneca College
Toronto, ON 05.2001 - 12.2025
Social Service Worker Student -
Belinda's Place
Newmarket, ON 09.2024 - 03.2025
Social Service Worker Student -
Vitanova Foundation
Woodbridge, ON 05.2025 - 08.2025
Skills
- Effective in navigating high-stress challenges
- Strong interpersonal and communication skills
- Client-centered approach
- Proficient in Office 365
Certification
Psychological Health and Safety for Workers
Timeline
Social Service Worker Student -
Vitanova Foundation
05.2025 - 08.2025
Social Service Worker Student -
Belinda's Place
09.2024 - 03.2025
Accounting / Administrative Assistant
Cornerstone to Recovery
08.2019 - 11.2024
Assistant Manager
Amaretti E' Bigne'
11.2016 - 04.2017
Social Service Worker
Seneca College
05.2001 - 12.2025
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