Summary
Overview
Work History
Education
Skills
Key Skills And Volunteer Work
Professional Development
Languages
Timeline
Generic

MELISSA MACRI

Bradford,Canada

Summary

To secure a position where I can apply my interpersonal skills, client-centered approach, and extensive administrative expertise to provide compassionate support to clients, while upholding the organization's mission and values.

Overview

15
15
years of professional experience

Work History

Accounting / Administrative Assistant

Cornerstone to Recovery
08.2019 - 11.2024
  • Played a pivotal role in achieving the company's accreditation on the first attempt by supporting compliance, documentation, and administrative requirements, successfully uploading over 400 policies and standard operating procedures to the Canadian Centre for Accreditation portal
  • Processed client program payments via PayPal, Canada Helps, Netbanx, and electronic and remote transactions on a remote terminal in a timely and efficient manner
  • Managed accounts receivable, customer payments, and miscellaneous transactions in QuickBooks
  • Coded and entered accounts payable invoices, expenses, Visa, and gas reports with precision
  • Prepared charitable donation tax receipts and thank-you letters for donors
  • Coordinated internal administrative communications to ensure efficient workflow using Word, Excel, Outlook, and SharePoint
  • Liaised with multiple municipalities, bylaw officers, and fleet drivers to manage and expand textile recycling programs
  • Maintained strong relationships with company vendors, ensuring smooth operations and identifying cost-saving opportunities to benefit the not-for profit organization
  • Served as the organization's elected Health & Safety Representative for five years, advocating for workplace safety and compliance

Assistant Manager

Amaretti e' Bigne'
11.2016 - 04.2018
  • Oversaw daily administrative operations, ensuring the smooth functionality of business processes
  • Managed accounts receivable and payable, maintaining accurate and detailed financial records
  • Processed and organized all vendor and customer documentation
  • Monitored inventory levels, ensuring timely replenishment to meet customer demands

Assistant Manager

Coveted Cakes
05.2010 - 10.2011
  • Assisted with a new company's start-up venture as they pioneered in being the first to bring Cheesecake Factory desserts to Canada
  • Directed daily office operations, enhancing efficiency and communication within the team
  • Developed Excel spreadsheets to streamline inventory and sales tracking processes
  • Produced and distributed company newsletters to improve communication and engagement
  • Coordinated daily deliveries across 10+ routes, ensuring punctuality and client satisfaction
  • Managed accounts receivable and payable, ensuring accurate financial reporting and compliance

Education

Social Service Worker -

Seneca College
12.2025

Social Service Worker Student -

Belinda's Place
03.2025

Skills

  • Effective communicator
  • Strong interpersonal skills
  • Client-centered approach
  • Policy-driven
  • Compliance and standards
  • Teamwork
  • Collaboration abilities
  • Proficient in Excel
  • Proficient in Word
  • Proficient in PowerPoint
  • Proficient in QuickBooks
  • Proficient in SharePoint
  • Accounts payable processes
  • Accounts receivable processes
  • Organizational skills
  • Time-management skills
  • Detail-oriented
  • Professionalism
  • Leadership within recovery community

Key Skills And Volunteer Work

  • Effective communicator with strong interpersonal skills.
  • Passionate about supporting clients with a client-centered approach.
  • Policy-driven and focused on compliance and standards.
  • Exceptional teamwork and collaboration abilities.
  • Proficient in Excel, Word, PowerPoint, QuickBooks, and SharePoint.
  • Skilled in accounts payable and receivable processes.
  • Strong organizational and time-management skills.
  • Detail-oriented with a high degree of professionalism.
  • Contributed to the success of two annual fundraisers for five consecutive years.
  • Provided 7.5 years of dedicated service and leadership within the 12-step recovery community.

Professional Development

  • Accident Investigation, Canadian Centre for Occupational Health and Safety, 09/01/24
  • Psychological Health and Safety for Workers, The Salvation Army, 09/01/24
  • Fire Safety: The Basics, Canadian Centre for Occupational Health and Safety, 08/01/24
  • Accessibility for Ontarians with Disabilities Act, The Salvation Army, 08/01/24
  • Standard First Aid & CPR, Canadian Red Cross, 08/01/22
  • Health & Safety Training, IHSA, 04/01/24
  • Understanding and Managing Aggressive Behavior, U. M. A. B. Canada, 02/01/24

Languages

English
Full Professional

Timeline

Accounting / Administrative Assistant

Cornerstone to Recovery
08.2019 - 11.2024

Assistant Manager

Amaretti e' Bigne'
11.2016 - 04.2018

Assistant Manager

Coveted Cakes
05.2010 - 10.2011

Social Service Worker -

Seneca College

Social Service Worker Student -

Belinda's Place

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MELISSA MACRI