Results-driven professional with a solid foundation in software quality assurance and teaching assistance. Known for effective problem-solving and mentoring, contributing to the success of both products and students.
Overview
6
6
years of professional experience
Work History
Software QA Specialist
Fortinet
Burnaby, BC
01.2024 - Current
Conducted manual and automation testing of the GUI for FortiSASE, a SASE product.
Documented testing of new features for FortiSASE.
Worked on a fast-paced product with monthly releases, requiring task and priority management.
Collaborated with developers to troubleshoot problems quickly and efficiently.
Computer Science Teaching Assistant
UBC
Vancouver, British Columbia
09.2019 - 12.2022
CPSC 121 Models of Computation
As Lead Assignment TA, scheduled and managed TA team’s workload in regards to assessment marking.
As Lead Tutorial TA, prepared and organized worksheet and solution material for students.
Responded to questions from, and coordinated with, fellow TAs in my lead positions.
Mentored students through office hours and one-on-one communication.
Maintained online course platforms and updated relevant content regularly.
Provided technical support during exams by monitoring computers used by test takers and helping them resolve any technical difficulties they encountered.