SJAELAN JARDIM
Toronto,ON
Summary
Hardworking, performance-oriented leader offering proven expertise in developing and implementing successful strategies, driving profits and increasing efficiency. Brings 7+ years of valuable experience to forward company objectives and make a lasting impact.
Overview
9
9
years of professional experience
Work History
Marketing Manager
Ascend Fundraising Solutions
07.2023 - Current
- Collaborate with product development teams to develop and execute comprehensive go-to-market strategies that drive revenue growth.
- Facilitate task management for freelancers and colleagues through Notion to oversee the progress and execution of marketing projects, while optimizing processes within the marketing department to enhance project management and resource allocation efficiency.
- Utilize scorecard management to track KPIs, iterate strategies, and test new approaches. Analyze market trends, adjust marketing plans, and implement data-driven strategies for optimized campaign performance.
- Collaborate with operations and product team leads to ensure cross-departmental alignment and integrate marketing insights into our product roadmap.
- Generate PRDs (Product Requirement Documents) for Marketing initiatives and oversee their progression within the tech realm.
- Formulate creative briefs for internal designers, ensuring alignment with overarching marketing goals and brand standards.
- Delivered compelling presentations to stakeholders, demonstrating the value of proposed marketing strategies in driving business results.
Account Manager
Ascend Fundraising Solutions
05.2021 - 07.2023
- Managed a diverse portfolio of accounts and increased client satisfaction by ensuring timely communication and effective problem resolution.
- Improved project management skills and proficiency in Asana – creating work back schedules and coordinating assets/timelines between clients and our internal teams such as creative, production, and tech
- Developed strong data analytics skills with PowerBI and Excel to identify trends and deliver strategic insights and tailored solutions.
- Negotiated contract renewals, securing long-term commitments from major clients.
- Collaborated quarterly with Business Development team business reviews to assess progress towards goals, identify areas for improvement and opportunities with existing clients to increase revenue growth.
Professional Lending Advisor
TD Canada Trust
09.2016 - 05.2021
- Acquired essential critical thinking and problem-solving abilities to address real-time objections and navigate unique customer scenarios, all while consistently delivering exceptional customer service.
- Strengthened multitasking skills by effectively listening to customers, resolving their issues, identifying opportunities to offer advice, and enhancing their banking experience, all while maintaining speed and efficiency during calls.
- Leveraged extensive product knowledge to identify upselling opportunities, enhancing overall revenue generation from existing clients.
- Played a pivotal role in surpassing company targets by meticulously managing scorecards to exceed all KPI goals.
Sales Associate
Virgin Mobile Canada
07.2015 - 09.2016
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Consistently met monthly sales targets by deploying effective sales strategies and upholding extensive product knowledge. Boosted sales revenue through the cultivation of strong customer relationships and the provision of tailored product recommendations aligned with their needs.
- Enhanced efficiency, time management, and multitasking abilities to ensure seamless and effective operation of the kiosk.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Environmental Science (BSc)
University of Western Ontario
2015
Skills
- Data Analytics
- Team Supervision
- Go-to-Market Plans
- Value Propositions
- Project Management
- ROI Calculations
- Relationship Building
- Strategic Planning
Career Highlights
Analytical Skills: Proficiency in analyzing data and synthesizing insights to inform decision-making and drive continuous improvement efforts.
Cross-Functional Collaboration: Strong interpersonal skills with the ability to collaborate effectively with members from various departments to achieve overarching organizational goals.
Stakeholder Engagement: Proven experience in validating, consolidating, and analyzing business needs from stakeholders, as well as facilitating advisory board meetings to gather insights and ensure alignment.
Timeline
Marketing Manager
Ascend Fundraising Solutions
07.2023 - Current
Account Manager
Ascend Fundraising Solutions
05.2021 - 07.2023
Professional Lending Advisor
TD Canada Trust
09.2016 - 05.2021
Sales Associate
Virgin Mobile Canada
07.2015 - 09.2016
Environmental Science (BSc)
University of Western Ontario
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