Ubong Akpabio
Hamilton
Summary
As a devoted professional with a strong commitment to customer service, I am eager to engage in a demanding role within the customer service sector. My aim is to utilize my proficiency in communication, adeptness in resolving issues, and dedication to ensuring customer contentment to significantly impact team success and elevate the quality of the customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Globalfaces Fundraising Services & Solutions
04.2024 - 09.2024
Sales Representative
Canadian Property Stars
02.2024 - 03.2024
Graphic Designer
Xclusiveads Agency
06.2023 - 11.2023
Junior Digital Marketer
FPG Technologies And Solutions
06.2022 - 04.2023
Digital Marketer - Internship
FPG Technologies And Solutions
07.2021 - 09.2021
Student Campus Life Support – Internship
American University Of Nigeria
04.2018 - 02.2020
Education
Post Graduate in Cybersecurity Analytics -
Mohawk College
Hamilton, ON09.2024
Bachelor of Science - Computer Science
American University of Nigeria
Nigeria05.2022
Skills
- Innate positivity and approachability, coupled with a friendly presence
- Ability to maintain calm and composed even in challenging scenarios
- MS Office
- Active Listening
- Attention to Detail
- Problem-Solving
- Analytical Thinking
- Data Management
- Computer Skills
Certification
- Microsoft Azure Fundamentals Certification
- Microsoft Security, Compliance, and Identity Fundamentals
- CompTIA A+
Languages
English
Native or Bilingual
Certificationdates
- Microsoft Azure Fundamentals Certification, 06/01/23
- Microsoft Security, Compliance, and Identity Fundamentals, 11/30/23
- CompTIA A+, 04/30/20
Timeline
Sales Associate
Globalfaces Fundraising Services & Solutions
04.2024 - 09.2024
Sales Representative
Canadian Property Stars
02.2024 - 03.2024
Graphic Designer
Xclusiveads Agency
06.2023 - 11.2023
Junior Digital Marketer
FPG Technologies And Solutions
06.2022 - 04.2023
Digital Marketer - Internship
FPG Technologies And Solutions
07.2021 - 09.2021
Student Campus Life Support – Internship
American University Of Nigeria
04.2018 - 02.2020
Post Graduate in Cybersecurity Analytics -
Mohawk College
Bachelor of Science - Computer Science
American University of Nigeria
- Microsoft Azure Fundamentals Certification
- Microsoft Security, Compliance, and Identity Fundamentals
- CompTIA A+
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