Simranjot Kaur
Summary
Reliable Dispatcher with 9 years of experience. Extensive expertise in tracking and delivery confirmation. Dedicated team player with excellent communication skills.
Overview
8
8
years of professional experience
Work History
Truck Dispatcher
Panjaab Transport
10.2022 - Current
- Booking inbound and outbound loads through DATS and Load Link.
- Keeping track of shipments and updating customers in timely manner.
- Attending to phone calls from drivers and solving issues.
Dispatch and planning
I-Way Transport Inc.
03.2021 - 11.2021
- Planning for loads.
- Reply to emails and phone calls.
- Giving directions to drivers.
Dispatcher and accounts payable
Bluestar Express Inc
10.2018 - 03.2020
- Searching loads, communicating with customers, and drivers
- Scheduling appointments for pickup and delivery , and responding to emails.
Dispatcher/Customer Service
D ALLIANCE MOTORS
07.2017 - 07.2018
- Received, prioritized, and processed customer orders via phone, email, and fax.
- Provided informed directions and specific instructions for drivers regarding material placement.
- Interacted with an in-depth ability to please cash customers and account customers.
- Prepared and processed accurate, detailed delivery tickets for truck drivers.
- Processed customer orders with great skill for the yard crew to prepare for shipment.
- Developed delivery time schedules for customers and salesmen.
- Determined and ordered masonry accessories for customers as needed.
- Positively motivated outside yard crew and truck drivers.
Education
Bachelors of Technology -
Cegep Gaspie
Montreal, QCSkills
- Proficiency in working in a fast-paced environment
- Documentation management
- Knowledge of relevant dispatch software
- Ability to handle stressful situations
Languages
English
Punjabi
Hindi
Timeline
Truck Dispatcher
Panjaab Transport
10.2022 - Current
Dispatch and planning
I-Way Transport Inc.
03.2021 - 11.2021
Dispatcher and accounts payable
Bluestar Express Inc
10.2018 - 03.2020
Dispatcher/Customer Service
D ALLIANCE MOTORS
07.2017 - 07.2018
Bachelors of Technology -
Cegep Gaspie
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