Summary
Overview
Work History
Education
Skills
Certification
Dispatch Skills
Languages
Timeline
Generic

KIRANDEEP KAUR

Brampton,ON

Summary

Looking for the job as Dispatcher in an organization to Proven abilities, work experience, technical knowledge, and gain future experience in this field. I would like to perform my duties with good communication skills and ability to handle multiple tasks.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Truck Dispatcher

GDOT MOVERS
11.2023 - Current
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Provided training and guidance to new dispatchers.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Oversaw and enforced compliance with all safety regulations and DOT regulations.
  • Scheduled and organized delivery routes.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Handled incoming calls and emails from customers regarding issues with deliveries.

Access Control Officer

Toronto pearson airport
05.2022 - 12.2023
  • Managed access control and security protocols, ensuring the safety and security of the facility
  • Conducted thorough inspections of incoming and outgoing vehicles, maintaining a detailed log of activities
  • Collaborated with security teams to respond to incidents, emergencies, and alarms effectively
  • Demonstrated strong communication and customer service skills when interacting with employees and visitors.

Tracing and Tracking

Crossbridge Logistics
06.2023 - 09.2023
  • Coordinated the timely dispatch of trucks, drivers, and cargo to meet delivery schedules
  • Utilized load link software to match available loads with drivers and equipment, optimizing route planning and minimizing empty backhauls
  • Maintained constant communication with drivers to provide real-time updates, address any issues, and ensure on-time deliveries
  • Oversaw administrative tasks, including record-keeping, billing, and maintaining electronic logs
  • Successfully completed a comprehensive truck dispatcher training program
  • Acquired knowledge of industry best practices, regulations, and safety protocols.

Education

Computer System Technician Program -

St.lawrence College

Senior Secondary education -

DAV senior Secondary Public School
01.2020

Skills

  • Experience working as Front desk Receptionist and Customer Service
  • Proficiency in MS Word, Excel, Power Point, Outlook
  • Strong organizational, communication (via phone, email, and chat) and written skills
  • Demonstrated ability to data entry and computer keyboard
  • Ability to work in a fast pace
  • Office administrative services, including photocopying, filing preparing correspondence and communicating with clients via email, phone and in person

Certification

  • Dispatch Training Certificate
  • Security License
  • Fiirst aid & CPR

Dispatch Skills

  • Border crossing process (PAPS, ACE and PARS, ACI)
  • Have experience of Load link and booking loads.
  • Power DAT (Interstate load booking)
  • Avaal Border crossing Software
  • Rate Negotiation and customer service
  • Knowledge of Market rates
  • Experience in Auto part and meat shipment loads

Languages

English
Full Professional

Timeline

Truck Dispatcher

GDOT MOVERS
11.2023 - Current

Tracing and Tracking

Crossbridge Logistics
06.2023 - 09.2023

Access Control Officer

Toronto pearson airport
05.2022 - 12.2023

Computer System Technician Program -

St.lawrence College

Senior Secondary education -

DAV senior Secondary Public School

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KIRANDEEP KAUR