Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Simrandeep Kaur

Edmonton,Canada

Summary

Business Administration and Management graduate with expertise in customer service, communication, and problem-solving. Currently serving as Fashion Department Manager at Walmart Canada, where I quickly advanced from Fashion Associate to leadership within a year. Highly skilled in active listening, identifying customer needs, and delivering tailored solutions to enhance loyalty and drive sales. Known for optimizing retail operations, managing inventory, and fostering a collaborative, customer-centric environment. Passionate about building professional relationships, improving service delivery, and contributing to the achievement of business goals through strong organizational skills and a results-driven approach.

Overview

2
2
years of professional experience

Work History

Fashion Department Manager

Walmart Canada
08.2023 - Current
  • Promoted diverse product offerings to enhance customer satisfaction.
  • Led and motivated a team to achieve sales goals, maintain efficiency, and deliver outstanding customer service.
  • Managed inventory, including processing, stocking, and merchandising fashion items.
  • Maintained a clean and visually appealing sales floor to enhance customer experience.

Optimized store presentation through effective merchandising and strategic signage placement.

Food Counter Attendant

A&W Food Services
05.2023 - 08.2023
  • Provided excellent customer service by taking and preparing customer orders in a timely and accurate manner
  • Maintained a clean and organized food preparation area, ensuring food safety and quality standards were met
  • Operated cash registers and processed customer payments efficiently
  • Collaborated with team members to fulfill customer orders and maintain a smooth workflow during busy periods
  • Demonstrated a strong understanding of A&W's menu items and ingredients, assisting customers with their meal choices
  • Adhered to health and safety guidelines, including food handling, to guarantee a safe and hygienic work environment
  • Supported restaurant promotions and upselling initiatives to enhance sales and customer satisfaction

Education

Diploma - Business Administration - Management

Northern Alberta Institute of Technology
Edmonton, AB
08.2024

Diploma - Computer Applications

TZIT Institute
Malerkotla, PB
06.2022

Skills

  • Leadership & Team Management
  • Customer Service Excellence
  • Inventory Management
  • Merchandising & Visual Presentation
  • Problem-Solving & Decision-Making
  • Sales & Product Promotion
  • Organizational & Time Management
  • Safety & Compliance Enforcement
  • Communication & Interpersonal Skills
  • Strategic Planning & Execution
  • Computer literacy

Languages

English

Timeline

Fashion Department Manager

Walmart Canada
08.2023 - Current

Food Counter Attendant

A&W Food Services
05.2023 - 08.2023

Diploma - Computer Applications

TZIT Institute

Diploma - Business Administration - Management

Northern Alberta Institute of Technology
Simrandeep Kaur