Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Hi, I’m

Shagufta Farooqui

Moncton

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
years of professional experience

Work History

Walmart Canada

Fashion Department Manager
09.2022 - Current

Job overview

  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.

Mobile Care

Sales Associate
09.2022 - 05.2023

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Surgi Dia

Senior Administrative Manager
01.2015 - 09.2021

Job overview

  • Spearheaded initiatives aimed at reducing waste and improving efficiency throughout the organization''s operations.
  • Collaborated closely with executive leadership to develop strategic plans that aligned with overall company objectives.
  • Assisted in the development and execution of marketing campaigns that resulted in increased brand visibility and new business opportunities.
  • Reduced operating costs through effective budget management and negotiation with vendors, leading to significant savings.

Education

Crandall University
Moncton, NB

MBA from Organization Management
08.2023

University Overview

Maharaja Sayajirao University
Vadodara, INDIA

BBA from Accounting
03.2011

University Overview

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Work Planning and Organization
  • Innovation Skills
  • Team Leadership

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Full Professional

Additional Information

Additional Information

COMPUTER EFFICIENCY

Operating System: WINDOWS OS.LINUX

Languages: MS OFFICE

Timeline

Fashion Department Manager
Walmart Canada
09.2022 - Current
Sales Associate
Mobile Care
09.2022 - 05.2023
Senior Administrative Manager
Surgi Dia
01.2015 - 09.2021
Crandall University
MBA from Organization Management
Maharaja Sayajirao University
BBA from Accounting
Shagufta Farooqui