Himanshu Garg
Winnipeg,Manitoba
Summary
Results-oriented management professional with a diverse background in HR, leadership, and customer service. Seeking a challenging management role to leverage my experience, skills, and achievements for organizational growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Fashion Department Manager
Walmart Canada
01.2023 - Current
- Lead and manage the fashion department, optimizing sales and customer satisfaction
- Implement visual merchandising strategies resulting in a 20% sales increase
- Oversee inventory control and staff development initiatives.
Kitchen Crew
McDonald’s
04.2022 - 04.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Crew Member
Burger King
01.2022 - 02.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Customer Service Manager
Walmart Canada
04.2022 - 01.2023
- Managed a team of customer service representatives, ensuring exceptional service
- Successfully reduced customer complaints by 10% through process improvements
- Conducted staff training and performance evaluations.
Cashier
Walmart Canada
10.2021 - 11.2021
- Provided efficient and friendly cashier services to customers
- Maintained a clean and organized checkout area.
Hiring and Recruiting Manager
Mzaalo
06.2020 - 04.2021
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
Sco Attendant
Walmart Canada
11.2021 - 04.2021
- Efficiently managed the self-checkout area, ensuring a smooth shopping experience
- Assisted customers with self-checkout systems and resolved issues.
Campus Ambassador
Collegedunia.com
03.2020 - 03.2021
- Supported campus events to increase student engagement and promote campus-wide initiatives.
- Collaborated with student and faculty teams to develop strategies for student outreach.
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Utilized websites and social media to promote campus life, events and opportunities.
Executive
New Himanshu Pharma
06.2016 - 09.2019
- Gained valuable experience in pharmaceutical operations and management.
Education
Client Service Specialist -
Manitoba Institute of Trade and Technology
BCOM Honours -
Punjabi University, India
12th Grade -
ST. Xavier’s School Model Town PH-2 Bathinda
Skills
- Leadership and team management
- Customer service excellence
- Inventory management
- HR and staff development
- Visual merchandising
- Problem-solving and decision-making
- Communication and interpersonal skills
- Team Supervision
- Staff Management
- Employee Scheduling
- QA
- Performance Management
- Customer Service
- Loss Prevention
- Vendor Management
Accomplishments
- Certificates of Campus Ambassador and HR Manager at Xfinite, LinkedIn.
- Certificate of Internship as a Global Campus Associate with Collegedunia, LinkedIn.
- Received triple bronze medals and a silver medal in selling Walmart Rewards Mastercard.
Additional Work Experience
- Crew Member, Burger King, 01/01/22, 02/01/23
- Kitchen Crew, McDonald’s, 04/01/22, 04/01/23
References
Available upon request.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Fashion Department Manager
Walmart Canada
01.2023 - Current
Kitchen Crew
McDonald’s
04.2022 - 04.2023
Customer Service Manager
Walmart Canada
04.2022 - 01.2023
Crew Member
Burger King
01.2022 - 02.2023
Sco Attendant
Walmart Canada
11.2021 - 04.2021
Cashier
Walmart Canada
10.2021 - 11.2021
Hiring and Recruiting Manager
Mzaalo
06.2020 - 04.2021
Campus Ambassador
Collegedunia.com
03.2020 - 03.2021
Executive
New Himanshu Pharma
06.2016 - 09.2019
Client Service Specialist -
Manitoba Institute of Trade and Technology
BCOM Honours -
Punjabi University, India
12th Grade -
ST. Xavier’s School Model Town PH-2 Bathinda
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