Simran Singh
Experienced hospitality and Marketing professional
Brampton,ON
Summary
Bilingual professional with a keen understanding of Google Analytics, brand promotion and driving strategy. A motivated Digital Marketing Consultant of impeccable character and promoting strong project management skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Digital Marketing
Google Ads
Gurgaon, HR
08.2022 - 12.2023
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Proficient in keyword research, ad copywriting, and performance analysis.
- Experienced Google Ads marketing professional adept at crafting compelling ad campaigns to maximize client ROI.
- Proven track record of driving traffic and conversions through strategic PPC campaigns.
Front Office Associate
Plaza Hotel
Delhi, DL
01.2021 - 08.2022
- Assisted guests with check-in, check-out, and room reservations.
- Performed daily audits of front desk operations and ensured accuracy of financial records.
- Ensured compliance with all company policies and procedures related to guest services.
- Scheduled housekeeping staff according to occupancy levels.
- Managed daily reports related to occupancy rates, revenues, accounts receivable and payable.
- Trained new hires on proper use of computer systems and other front office equipment.
- Directed clients and guests to correct departments, rooms and staff members.
Internship Student
Radisson Blu
Delhi, NL
09.2020 - 12.2020
- Assisted in the organization of events such as conferences, seminars, and workshops.
- Researched industry trends and best practices related to specific projects.
- Provided administrative support to project managers on assigned tasks.
- Participated in brainstorming sessions to generate ideas for campaigns or initiatives.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Helped staff members re-stock supplies and perform other administrative duties.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
Education
Post Graduate Certificate - Hospitality
Centennial College
Toronto, ON08-2024
License Certificate - Digital Marketing
Google Ads
Gurgaon08-2022
Bachelor of Science - Hospitality Management
Chandigarh University
Chandigarh08-2022
Skills
- Digital marketing expertise
- Social media digital marketing
- Digital marketing knowledge
- Expertise in digital marketing
- Guest Relations
- Correspondence Management
- Customer Service
- Payment handling
- Reservation Processing
- Auditing
- Microsoft Office
- Basic accounting
- Reservations
- Professional Appearance
- Invoicing and Billing
- Cash Handling
- File Management
- Guest Registration
- Content Creation
- Campaign Planning
- Google AdWords
- Search Engine Optimization (SEO)
- Data Analytics
- Google Analytics Setup
- Pay-per-click advertising
- Performance Evaluation
Accomplishments
- Received the best trainee in Banquets from Radisson Blu
- Received the employee of the month for a consecutive period of 7 months in Plaza Hotel
- Received the Employee honor for the most revenue generated in Google Ads for November23
Languages
English
Full Professional
Hindi
Professional
Punjabi
Native/ Bilingual
Timeline
Digital Marketing
Google Ads
08.2022 - 12.2023
Front Office Associate
Plaza Hotel
01.2021 - 08.2022
Internship Student
Radisson Blu
09.2020 - 12.2020
Post Graduate Certificate - Hospitality
Centennial College
License Certificate - Digital Marketing
Google Ads
Bachelor of Science - Hospitality Management
Chandigarh University
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