Summary
Overview
Work History
Education
Skills
Timeline
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Simran Khurana

Fort Frances,ON

Summary

Dynamic professional with a proven track record in relationship building and sales expertise. Excelled in multitasking and customer satisfaction, enhancing loyalty and operational efficiency. Skilled in cash handling oversight and systems software, achieving significant performance goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Supervisor

A Buck Or Two
06.2024 - 11.2024
  • Assist customers in finding and selecting products.
  • process transaction at the checkout counter.
  • oversee cash handling procedures and ensure accuracy
  • restock shelves and ensure products are properly displayed.
  • Handle customer concerns and resolve issues effectively
  • Assist in inventory management and stock rotation.
  • Train new retail associates o store procedures and customer service.

Cook

Chartwell Retirement Residences Incorp.
10.2022 - 05.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Customer Service Representative

Shell Gas Station
10.2020 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma - International Business Management

Northern College of Applied Arts And Technology
Toronto, ON
12-2022

Bachelor of Science - Science

Punjabi University
India
08-2018

Skills

  • Relationship building and management
  • Goals and performance
  • Operations
  • Systems and software expertise
  • Sales expertise
  • Cash handling oversight
  • Multitasking
  • Customer Satisfaction

Timeline

Retail Sales Supervisor

A Buck Or Two
06.2024 - 11.2024

Cook

Chartwell Retirement Residences Incorp.
10.2022 - 05.2024

Customer Service Representative

Shell Gas Station
10.2020 - 09.2022

Diploma - International Business Management

Northern College of Applied Arts And Technology

Bachelor of Science - Science

Punjabi University

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Simran Khurana