Ngoc Yen Vy Nguyen
Abbotsford,Canada
Summary
Detail-oriented professional with 3+ years of experience and a proven knowledge of customer communications, customer service, and scheduling. Aiming to leverage my skills to successfully fill the Business Management role at your company.
Experienced with leading retail sales teams to achieve operational efficiency and customer satisfaction. Utilizes strong leadership and communication skills to motivate staff and improve store performance. Track record of implementing effective sales strategies and fostering team-oriented work environment.
Professional retail leader with proven track record in driving sales and maximizing customer satisfaction. Strong focus on fostering team collaboration and adapting to evolving business needs. Skilled in inventory management, staff training, and enhancing store operations. Known for reliability, effective communication, and delivering consistent results.
Overview
7
7
years of professional experience
Work History
Retail Sales Supervisor
Mission Nails and Spa
04.2023 - 04.2025
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
Beauty Advisor
Mission Nails Salon
08.2019 - 08.2022
- Keep workstations clean and sanitize tools such as scissors and combs.
- Schedule client appointments.
- Update and maintain customer information records, such as beauty services provided.
- Develop new styles and techniques.
- Apply artificial fingernails.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Waitress
Dell Pollo Mexican Restaurant
08.2018 - 01.2019
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Waitress
Sushi Restaurant
05.2018 - 07.2018
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required.
- Clean tables or counters after patrons have finished dining.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Education
HONG BANG PRIMARY SCHOOL
VietnamNGUYEN DU MIDDLE SCHOOL
VietnamNGUYEN TRUNG TRUC SECONDARY SCHOOL
VietnamHigh School Diploma -
Rick Hansen Secondary School
Abbotsford, BC06.2018
Certificate - Bookkeeping
Ashton College Credential
Abbotsford, BC04-2019
Diploma - Human Resources Management
Ashton College Credential
Abbotsford, BC01-2020
Diploma - Business Administration
Sprott Shaw College
Abbotsford, BC04.2022
Skills
- Clients
- Project Planning
- Training & Development
- Relationship Building
- Time Management
- Retail Experience
- Sales Expertise
- Order management
- Relationship building and management
- Customer relationship building
- Goals and performance
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Retail Sales Supervisor
Mission Nails and Spa
04.2023 - 04.2025
Beauty Advisor
Mission Nails Salon
08.2019 - 08.2022
Waitress
Dell Pollo Mexican Restaurant
08.2018 - 01.2019
Waitress
Sushi Restaurant
05.2018 - 07.2018
HONG BANG PRIMARY SCHOOL
NGUYEN DU MIDDLE SCHOOL
NGUYEN TRUNG TRUC SECONDARY SCHOOL
High School Diploma -
Rick Hansen Secondary School
Certificate - Bookkeeping
Ashton College Credential
Diploma - Human Resources Management
Ashton College Credential
Diploma - Business Administration
Sprott Shaw College
Similar Profiles
Tao Cong DoTao Cong Do
Store Manager at Coco Nails Spa and Beauty Pty LtdStore Manager at Coco Nails Spa and Beauty Pty Ltd
Nadalynn ParkNadalynn Park
Nail Salon Assistant at Sandy's Nails & SpaNail Salon Assistant at Sandy's Nails & Spa
Victoria SteeleVictoria Steele
Manager and Nail Technician at Pearl Nails and SpaManager and Nail Technician at Pearl Nails and Spa
Harpreet KaurHarpreet Kaur
Management Trainee at Enterprise Rent-A-CarManagement Trainee at Enterprise Rent-A-Car
Gurjot SinghGurjot Singh
Metal Buyer at Regional Recycling AbbotsfordMetal Buyer at Regional Recycling Abbotsford