Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harmanjot Sandhu

Surrey,BC

Summary

I am seeking to obtain a position where I can further develop and apply my skills, having over 2 years of client-facing experience in dynamic environments. Known for maintaining a positive and upbeat demeanor, I possess a strong ability to adapt to diverse client needs. Additionally, my experience working at Surrey Urban Mission Society has helped my problem-solving skills, further enhancing my ability to accommodate the unique needs of individuals from all backgrounds.

Overview

4
4
years of professional experience

Work History

Shelter Worker

Surrey Urban Mission Society
Surrey, BC
06.2023 - Current
  • Provided crisis intervention and emotional support to individuals in need of assistance.
  • Organized and managed donations for shelter residents, such as clothing, food, and hygiene products.
  • Conducted safety checks of all areas of the facility while on duty.
  • Inspected living quarters regularly for cleanliness standards according to established guidelines.
  • Responded promptly and appropriately to any medical emergencies which may arise within the shelter such as but not limited to an overdose.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Provided crisis intervention services when needed.
  • Familiarized myself with local resources available to homeless persons.

Service Attendant

Jim Pattison Volvo of Surrey
Surrey, BC
08.2021 - 05.2023
  • Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
  • Effectively resolved guest complaints and accepted new suggestions and recommendations.
  • Drove customer feedback to deliver information to management for corrective action.
  • Washed wide range of vehicles each day.
  • Vacuumed car interiors to remove dirt and debris.
  • Provided shuttle services to customers and corporate personnel.
  • Reported unusual or unsafe situations to security for immediate attention.
  • Monitored parking area for safety, security and general customer concerns.
  • Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.

Real Estate Assistant

Sutton Group
Surrey, BC
12.2021 - Current
  • Assisted realtors with private viewings, enabling clients to see available properties.
  • Handled advertising and email marketing campaigns for listings to bring in qualified buyers.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Built territory-specific sales plans by reviewing competitor activities and lead spending trends.

Detailer

Highclass Autocare
Surrey, BC
06.2022 - Current
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Teacher's Assistant

Surrey School District
Surrey, BC
09.2019 - 10.2023
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
  • Graded assignments and tests and documented results into filing systems.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Supervised children and participated with children in activities.

Warehouse Worker

Lordco
Surrey, BC
10.2019 - 11.2019
  • Student Highschool CO OP.
  • Shadowed staff and learned advanced work.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Received deliveries, scanned packages and updated orders in internal database.

Education

Associate of Arts - Criminology

Kwantlen Polytechnic University
Surrey, BC
09.2025

High School Diploma -

Queen Elizabeth Secondary
Surrey, BC
06.2021

Skills

  • Standard First Aid and CPR
  • Naloxone Trained and Certified
  • Incident Report Writing
  • Efficient and Detail-Oriented
  • Inbound and Outbound Calling
  • Verbal and Written Communication
  • English Fluency
  • Punjabi Fluency
  • Hindi Basic Comprehension
  • Urdu Basic Comprehension
  • Upbeat and Positive Personality
  • De-escalation Techniques
  • Multitasking and Prioritization
  • Issue and Complaint Resolution
  • Teamwork and Collaboration
  • Microsoft Teams
  • Microsoft Word
  • Microsoft Excel

References

  • Mark Basinang- Shelter Coordinator The Cove- 778-319-4174
  • David Caugler- Interim Weekend Shelter Coordinator The Cove- 778-878-3249
  • Dylan Dennis- Shelter Support Worker The Cove- 604-315-0379
  • Sumit Budhiraja- Parts Manager Jim Pattison Volvo of Surrey- 604-362-0147
  • Harpreet Dhillon- RCMP Langley Detachment- 778-316-7608

Timeline

Shelter Worker

Surrey Urban Mission Society
06.2023 - Current

Detailer

Highclass Autocare
06.2022 - Current

Real Estate Assistant

Sutton Group
12.2021 - Current

Service Attendant

Jim Pattison Volvo of Surrey
08.2021 - 05.2023

Warehouse Worker

Lordco
10.2019 - 11.2019

Teacher's Assistant

Surrey School District
09.2019 - 10.2023

Associate of Arts - Criminology

Kwantlen Polytechnic University

High School Diploma -

Queen Elizabeth Secondary

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Harmanjot Sandhu