Simas Kaptainis
Waterdown
Summary
Dynamic logistics professional with extensive experience at International Trucking Inc, excelling in route planning and scheduling. Recognized for fostering team collaboration and maintaining meticulous documentation. Bilingual communicator adept at resolving issues swiftly, ensuring timely deliveries, and enhancing operational efficiency. Committed to continuous improvement and achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Dispatcher
Sharp Transportation Systems Inc
Cambridge
10.2024 - Current
- Provided real-time updates to drivers and addressed issues promptly.
- Monitored vehicle locations using GPS for efficient dispatching.
- Managed incoming calls, assisting clients with transportation inquiries and requests.
- Documented incidents and maintained accurate records in dispatch log system.
- Collaborated with team members to ensure seamless operations during shifts.
- Assigned drivers to routes based on customer needs and priorities.
- Scheduled loads according to urgency and available equipment.
- Performed administrative tasks including filing, data entry, and document preparation for management review.
Logistics Coordinator
International Trucking Inc
Cambridge
04.2022 - 09.2024
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Ensured accurate completion of customs documents for international shipments as required by law.
- Oversaw loading and unloading activities at warehouses.
- Evaluated current systems used for managing supply chain activities and identified areas for improvement.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Managed paperwork and necessary information required for client shipments.
- Dispatched information to service providers to schedule freight movement.
- Prioritized work based on business demands and freight delivery times.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Evaluated problematic conditions to resolve issues and optimize service levels.
- Evaluated incoming pick-up and delivery requests to determine driver assignments.
- Determined response to effectively deal with emergencies, accidents and breakdowns.
- Maintained and updated systems to drive communication with internal and external customers.
- Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
- Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
City Dispatcher
International Trucking
Cambridge
03.2021 - 04.2022
- Coordinated the daily operations of dispatching teams to ensure efficient completion of tasks
- Maintained regular communication with management, drivers and customers regarding delivery times.
- Communicated traffic-related delays, mechanical issues and other problems in transportation affecting delivery times to shipping and recipient facilities.
- Scheduled loads according to priority and available equipment.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Monitored changes in delivery schedule and communicated changes to customers.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Managed daily delivery and work schedules to maximize coverage.
- Tracked changes in computer system to keep records current and accurate.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Trained employees on triaging and dispatching procedures to properly handle daily tasks.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Maintained records of all dispatched calls, including call type and response time.
Dispatcher Office Assistant
International Trucking Inc
Cambridge
02.2019 - 03.2021
- Received and dispatched calls after hour issues and emergencies
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Answered phones and routed voicemails to respective employees.
Part Time Office Assistant
International Trucking
Cambridge
09.2018 - 02.2019
- - Assisted in the office with organizing and filling documents
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Delivered messages and ran errands.
- Reviewed files, records and other documents to obtain information or respond to requests.
Stone Intstaller
Tomas Construction
Etobicoke
06.2017 - 09.2018
- - Transported, physically lifted, and installed heave yet delicate stone countertops, for homes and businesses
- Reviewed blueprints and manufacturer manuals before beginning installations and repair work.
- Consulted the blueprints and manufacturer manuals with the team to plan appropriate and effective installation and repair work.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Kept records of parts and equipment used in projects to update inventory.
- Filled out work orders, installation logs to document work completed.
Volunteer
Vytis Basketball Camp
Wasaga Beach
08.2016 - 08.2017
- - Watched and cared of a large group of kids 24/7 - Trained and mentored a group of kids
- Provided assistance to staff in the daily operations of the organization.
Volunteer
Halton Children's Water Festival
Milton
10.2016 - 10.2016
- - Taught and mentored hundreds of kids
- Provided assistance to staff in the daily operations of the organization.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Participated in team-building exercises to strengthen relationships among volunteers.
Education
Graduated grade 12 -
Notre Dame Catholic Secondary School
Burlington, ON06.2018
Ontario College Advanced Diploma in Mechanical Engineering Technology - Mechanical Engineering Technology
Mohawk College of Applied Arts And Technology
Hamilton, ONSkills
- Organized and detail-oriented
- Self-motivated and hardworking
- Team collaboration
- Active listening
- Helpful and informative
- Responsible and punctual
- Quick learner
- Challenge-oriented
- Friendly and polite demeanor
- Professional presentation
- Bilingual communication
- Effective interpersonal skills
- Geographical knowledge
- Route planning expertise
- Scheduling coordination
- Database management proficiency
- Logistical planning skills
- Time management strategies
- Attention to detail
- Goal setting and achievement
- Documentation and recordkeeping expertise
- Strong organizational skills
- Adaptability to change
- Commitment to continuous improvement
References
- Brenda Hoglund, International Trucking, Safety manager, 519-219-8000
- Tomasz Krakowski, Tomas Construction, Owner, 647-896-5999
Timeline
Dispatcher
Sharp Transportation Systems Inc
10.2024 - Current
Logistics Coordinator
International Trucking Inc
04.2022 - 09.2024
City Dispatcher
International Trucking
03.2021 - 04.2022
Dispatcher Office Assistant
International Trucking Inc
02.2019 - 03.2021
Part Time Office Assistant
International Trucking
09.2018 - 02.2019
Stone Intstaller
Tomas Construction
06.2017 - 09.2018
Volunteer
Halton Children's Water Festival
10.2016 - 10.2016
Volunteer
Vytis Basketball Camp
08.2016 - 08.2017
Graduated grade 12 -
Notre Dame Catholic Secondary School
Ontario College Advanced Diploma in Mechanical Engineering Technology - Mechanical Engineering Technology
Mohawk College of Applied Arts And Technology