Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.
Overview
9
9
years of professional experience
Work History
BUSINESS ANALYST INTERNSHIP
Advantage Healthcare Services
01.2022 - 09.2023
Worked closely with managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers
Developed and maintained databases by acquiring data from primary and secondary sources, and building scripts that made our data evaluation process more flexible or scalable across datasets
Proactively analyzed data to answer key questions, with an eye on what drives business performance, and investigated and communicated which areas need improvement in efficiency and productivity
Analyzed local, national, and global trends that impacted both the organization and the industry
Evaluated, analyzed, and communicated systems requirements on a continuing basis, and maintained systems processes, including the delivery of monthly status reports to all appropriate parties
Developed meaningful and lasting relationships with partners for optimized systems integration, and responded to questions and concerns from managers and executives with supporting research and recommendations
Facilitated collaborative meetings with stakeholders to discuss project objectives and deliverables.
Improved business processes by analyzing current practices and recommending optimization strategies.
Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
OFFICE MANAGER
CARSTAR Collision & Glass Service
04.2018 - 11.2021
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
EVENT MANAGER
The Grand Olympia Hospitality and Convention Centre
03.2015 - 12.2017
Coordinated with vendors, caterers, and other service providers to ensure all event needs were met
Utilized advanced computer skills in Microsoft Office Suite applications for managing data related to event planning activities
Developed relationships with key external contacts such as venues, hotels and suppliers in order to ensure smooth running of all events
Used internal databases to prepare and distribute guest lists, electronic invitations and registration processes
Implemented creative solutions that improved efficiency while reducing costs associated with event production.
Education
DIPLOMA IN BUSINESS ADMINISTRATION -
McMaster University
Hamilton, ON
09.2019
Skills
File Management
Data Organization
Administrative Assistance
Portfolio Strategy
Statistical Analysis
Data and Analytics
Financial Markets
Competitive Market Analysis
Administration and Management
Trend Data Analysis
Financial and Economic Data
Logistics
File Maintenance
Data Analysis
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
BUSINESS ANALYST INTERNSHIP
Advantage Healthcare Services
01.2022 - 09.2023
OFFICE MANAGER
CARSTAR Collision & Glass Service
04.2018 - 11.2021
EVENT MANAGER
The Grand Olympia Hospitality and Convention Centre
AR Specialist, Sr. Customer Service Executive, Process Associate at Advantage Healthcare SolutionsAR Specialist, Sr. Customer Service Executive, Process Associate at Advantage Healthcare Solutions