SIEGFRED R. RAMIREZ
Calgary,AB
Summary
I am looking for a full-/part- time job where I can gain work experience, share and showcase my skills, knowledge, and potential to be part of your company. I am a diligent, hard-working punctual team player who will deliver without constant supervision. I hope you will give me the opportunity to contribute to your business growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Customer Service Associate
IQOR Philippines
07.2017 - 04.2024
- Technical support. Providing technical services to customers resolving their Internet, hardware and software issues
- Selling phones and pre-paid and post-paid connection plans
- Selling kitchen appliances
Customer Service Associate
CONVERGY’S Philippines
01.2014 - 06.2017
- Technical support. Providing technical services to customers resolving their Internet, hardware and software issues
- Selling phones and pre-paid and post-paid connection plans
- Selling kitchen appliances
- Cable TV connection and sales
Owner and Manager
Joe’s bakery
01.2005 - 12.2013
- Managing the daily activities and production including book keeping, sales, and staff supervision
Education
Bachelor of Science - Computer Science
Amable Mendoza Aguiluz ( AMA )Computer College
Bacolod City Philippines05.2003
Skills
- Fluent in English (verbal and written) and Tagalog
- Proficient in Microsoft Word, PowerPoint, and Excel
- Skilful customer service representative
- Experienced salesperson
- Able to deliver under pressure and tight deadlines
- Fast learner and willing to share knowledge, ideas, and feedback
- Effective leader and supervisor with strong work ethics
- Able to work independently or in a team
- Punctual and polite
- Multi-tasking
Languages
English
Professional Working
Certification
Canadian Food Handling Certificate
Timeline
Customer Service Associate
IQOR Philippines
07.2017 - 04.2024
Customer Service Associate
CONVERGY’S Philippines
01.2014 - 06.2017
Owner and Manager
Joe’s bakery
01.2005 - 12.2013
Bachelor of Science - Computer Science
Amable Mendoza Aguiluz ( AMA )Computer College
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