Summary
Overview
Work History
Education
Skills
Timeline
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Siarra Stefan

Otterville,ON

Summary

Sales Representative with over 11 years of experience in client relationship management, negotiation, and problem-solving, adept at developing and maintaining relationships with prospective clients to drive revenue growth. Skilled in collaborating with internal teams to create customized proposals, ensuring exceptional customer service and support throughout the sales process. Proficient in Microsoft Word, PowerPoint, Excel, with a strong foundation in planning, communication, and organizational skills, ready to leverage these abilities in a dynamic new role.

Overview

11
11
years of professional experience

Work History

Sales Representative

Cheeky Monkey Media
10.2023 - Current
  • Forged strategic relationships with potential clients, understanding their needs for tailored solutions
  • Worked closely with internal teams to create bespoke proposals, ensuring client-centric project plans
  • Delivered top-notch customer service, fostering client satisfaction and loyalty
  • Identified and pursued new business opportunities, fueling company's revenue growth.

Logistics Account Manager

Scotlynn
07.2021 - 07.2023
  • Spearheaded client portfolio expansion through comprehensive prospect research
  • Established enduring relationships with clients and carriers, enhancing customer satisfaction
  • Expertly negotiated equitable rates, balancing client and carrier needs
  • Resolved freight shipment issues swiftly and effectively.

Production Team Member

Canada Stampings
05.2018 - 07.2021
  • Ensured daily production objectives were consistently met
  • Implemented quality countermeasures to uphold product standards
  • Thrived in a fast-paced, multi-tasking environment
  • Contributed to a collaborative team environment
  • Boosted production efficiency through innovative multi-tasking strategies.

Front Desk Receptionist

Niagara College Fitness Centre
09.2017 - 04.2020
  • Managed front desk operations at a busy college fitness center
  • Implemented an efficient scheduling system
  • Enhanced customer service delivery
  • Resolved member issues promptly.

Team Leader

Tim Horton's
06.2013 - 08.2018
  • Led team in delivering top-tier customer service
  • Implemented hygiene protocols ensuring cleanliness
  • Streamlined food and drink preparation processes.

Education

Diploma - Sport Management

Niagara College
Niagara-On-The-Lake, ON
05.2020

Skills

  • Microsoft Word
  • PowerPoint
  • Excel
  • Client Relationship Management
  • Negotiation
  • Problem Solving
  • Planning
  • Communication
  • Organizational Skills

Timeline

Sales Representative

Cheeky Monkey Media
10.2023 - Current

Logistics Account Manager

Scotlynn
07.2021 - 07.2023

Production Team Member

Canada Stampings
05.2018 - 07.2021

Front Desk Receptionist

Niagara College Fitness Centre
09.2017 - 04.2020

Team Leader

Tim Horton's
06.2013 - 08.2018

Diploma - Sport Management

Niagara College
Siarra Stefan