Shyna SINGH
SEV Skin
Buena Park
2
Languages
1
Certification
7
years of professional experience
Business/Medical professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Work History
Receptionist / Clinic Operations Support
3 Years 4 Months- Welcomed clients, managed check-in, coordinated appointments, and responded to phone, email, and service inquiries to ensure smooth client flow.
- Coordinated daily nurse calendars, reviewed RN charting for completeness, and referred questions to appropriate staff to maintain efficient operations.
- Update client records and account details in BLVD/Zenoti to support accurate documentation and smooth operations.
- Track clinical and office supplies, place inventory orders, and confirm deliveries.
- Scheduled appointments and balanced calendars to maintain efficient provider availability.
- Trained new reception staff on phone etiquette, booking systems, and front desk procedures.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Track clinical and office supplies, place replenishment orders, and confirm deliveries.
Greeter / Greeter
11 Months- Checked in patients and visitors using EPIC, ensuring accurate visitor logs for efficient tracking.
- Facilitated patient flow and visitor control by adhering to hospital procedures and directing guests to appropriate areas.
- Assisted patients, families, and visitors courteously, contributing to a smooth and orderly check-in process.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Acted as first point of contact for visiting clients and customers.
Cashier
1 Year 8 Months- Processed transactions accurately while delivering friendly customer service, enhancing customer satisfaction in a fast-paced environment.
- Trained new team members on register procedures, stock routines, food safety, and service standards to ensure consistent service quality.
- Collaborated with coworkers to streamline operations and enhance customer experiences, contributing to a positive store atmosphere.
Education
BSN - studies in progress
High School Diploma
Skills
Patient and visitor check-in
Appointment scheduling
Front-desk support
EPIC electronic records
RN calendar coordination
Data entry
Supply chain coordination
Issue resolution
Google Sheets / Excel
Team communication
Customer/Client relations
Visitor procedures
Customer/Client relations
Certification
- CPR Certified
- Certified Teaching Students with Special Needs
Languages
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Receptionist / Clinic Operations Support
SEV Skin
06.2023 - CurrentRead More
Greeter / Greeter
Towne Park - St. Joseph Hospital
02.2021 - 01.2022Read More
Cashier
Jack in the Box
05.2019 - 01.2021Read More
John F. Kennedy High School
High School Diploma
Read More
Fullerton College
BSN from studies in progress
Read More