Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sherry Moen

Richmond,BC
Sherry Moen

Summary

I worked in many capacities at B.C. Children’s Hospital for 27 years. I retired in 2007 and am now wanting to return to a casual position in a different field.

Overview

33
years of professional experience

Work History

B.C. Children’s Hospital
Vancouver, B.C.

Receptionist Cardiology Ambulatory Clinic
01.2003 - 10.2007

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Maintained excellent attendance record, consistently arriving to work on time.

B.C. Children’s Hospital
Vancouver, BC, B.C

Operating Room Booking Clerk
01.1999 - 01.2002

Job overview

  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Used coordination and planning skills to achieve results according to schedule.

B.C. Children’s Hospital

Cardiology Booking
01.1990 - 01.1999

Job overview

  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used coordination and planning skills to achieve results according to schedule.

B.C. Children’s Hospital

Nursing Aide
02.1979 - 01.1990

Job overview

Worked in a casual position and did anything and everything to get as many hours as possible. I transprted children to and from the O.R. I picked surgical instruments and cases. I worked in the anaesthesia department. Worked at the front desk, calling wards for patients, organizing any emergencies, taking and relaying messages to Doctors and nurses.

Canada Safeway Ltd.
Vancouver, B.C.

Cashier
03.1974 - 03.1979

Job overview

  • Helped customers complete purchases, locate items and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Processed customer refunds and exchanges according to established guidelines.
  • Created price tags and merchandise signs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

John Oliver Secondary School
Vancouver, BC

06.1970

Skills

  • Travel Planning
  • Delivery Coordination
  • Data Research and Analysis
  • Visitor and Customer Relations
  • Data Entry and Database Software
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Positive Attitude and Energetic
  • Greeting and Seating Clients
  • Computer Proficiency
  • Patient Information Collection
  • Operating Telephones
  • Patient Appointment Management
  • Administrative and Clerical Support
  • Data Imports
  • Call Screening
  • Making Appointments
  • Exam Room Preparation
  • Telephone Answering
  • Appointment Booking

Timeline

Receptionist Cardiology Ambulatory Clinic

B.C. Children’s Hospital
01.2003 - 10.2007

Operating Room Booking Clerk

B.C. Children’s Hospital
01.1999 - 01.2002

Cardiology Booking

B.C. Children’s Hospital
01.1990 - 01.1999

Nursing Aide

B.C. Children’s Hospital
02.1979 - 01.1990

Cashier

Canada Safeway Ltd.
03.1974 - 03.1979

John Oliver Secondary School

Sherry Moen