Professionally adept in fostering a collaborative and inclusive atmosphere within multicultural settings.
Demonstrating a keen eye for detail and adeptness in real-time collaboration.
Possessing unwavering honesty, logical reasoning, and exceptional adaptability.
Fruitful project and work experience in marking and business analysis.
Overview
5
5
years of professional experience
Work History
Education Sales Consultant
Can-Maple Education & Culture Centre Inc.
08.2024 - Current
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Develop and acquire potential clients by identifying their needs and providing tailored course recommendations, successfully increasing sales conversion rates.
Proactively identify market opportunities and align sales strategies with customer needs to consistently achieve sales targets in a competitive environment.
Founder & Community Leader
NIO Owner Volunteer Association
08.2021 - 01.2022
Pioneered establishment of vibrant community promoting authentic car ownership experiences and mutual support.
Led association through pandemic challenges, organizing impactful public service campaigns.
Attracted 8,500+ NIO users and families, driving brand advocacy and collective growth.
User Operations Intern
NIO New Energy Vehicle Company
05.2021 - 01.2022
Led the planning and execution of 15 diverse activities and cultivated 30+ brand partnerships.
Managed user recruitment processes to ensure a steady influx of new participants for sustained community growth.
Orchestrated offline events to foster meaningful interactions and strengthen brand-consumer relationships.
Directed efforts towards owner's club activities and community engagement, promoting brand loyalty and advocacy.
Coordinated strategic brand collaborations, leveraging equity to maximize market impact and growth.
Implemented clear objectives and measurable key results for each activity, ensuring quality and impactful outcomes.
Event Planner
YourkClass Inc
10.2019 - 01.2020
Cultivated client relationships, contributing to organizational growth and fostering brand loyalty.
Strategized, executed, and managed on-ground activities, coordinating logistics, schedules, teams, and external resources for smooth implementation.
Collaborated with senior management to oversee project timelines, budgetary constraints, and ensure project profitability.
Education
Bachelor of Arts - Commerce
York University
Toronto, ON
12.2023
Skills
Bilingual (English & Mandarin)
Collaboration
Fast Learner
Relationship Building
Customer Service
Client Retention
Highlights
• Possess an extensive network of high-quality client resources and a stable COI (Centers of Influence), demonstrating strong market expansion and networking capabilities.
ASDAN Simulation Business Competition
Product Design Manager
Organized team to align with company's R&D objectives, facilitating development and presentation of product proposals.
Led team to secure first place in competition with net asset value of 89 million.
Utilized advanced simulated business IT systems to simulate market dynamics and company operations.
Timeline
Education Sales Consultant
Can-Maple Education & Culture Centre Inc.
08.2024 - Current
Founder & Community Leader
NIO Owner Volunteer Association
08.2021 - 01.2022
User Operations Intern
NIO New Energy Vehicle Company
05.2021 - 01.2022
Event Planner
YourkClass Inc
10.2019 - 01.2020
Bachelor of Arts - Commerce
York University
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