Shungo Sugiyama
Toronto,ON
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Hotel Waiter
Miyajima Grand Hotel Arimoto
03.2024 - 06.2024
- Worked as a banquet server and served dinner and breakfast.
- Explained the course menu and engaged in conversation to entertain the guest.
- Escorted guests to their rooms and provided an explanation of the Hotel facilities.
Hotel Receptionist
Manseikaku Hotels
06.2023 - 08.2023
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Deli Worker
GREEN HOUSE FOODS
09.2020 - 01.2022
- Provided excellent customer service by taking orders, answering questions and processing payments.
Server at a Yakiniku Restaurant
Maruki Ichiba
06.2018 - 01.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor in Architectural Studies - Architecture Studies
Hosei University
Tokyo,Jpan03.2024
Skills
- Food presentation
- Order Taking
- Reservation Management
- Guest service
- Social Perceptiveness
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Hotel Waiter
Miyajima Grand Hotel Arimoto
03.2024 - 06.2024
Hotel Receptionist
Manseikaku Hotels
06.2023 - 08.2023
Deli Worker
GREEN HOUSE FOODS
09.2020 - 01.2022
Server at a Yakiniku Restaurant
Maruki Ichiba
06.2018 - 01.2020
Bachelor in Architectural Studies - Architecture Studies
Hosei University
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