SHIVYA
Wetaskiwin,AB
Summary
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Overview
2
2
years of professional experience
Work History
Food Counter Attendant
Mary browns
Wetaskiwin, AB
06.2024 - Current
- Organized storage areas to ensure proper rotation of inventory.
- Maintained cleanliness of the restaurant by wiping tables, counters, and chairs.
- Greeted customers and provided assistance with menu selections.
- Served food items such as fries, burgers quickly in a friendly manner according to company standards.
- Monitored stock levels throughout shift and reported any shortages or discrepancies immediately to supervisor and manager.
- Provided excellent customer service by responding promptly to inquiries and requests for assistance.
Team Member
Wendy's
Williams Lake, BC
09.2023 - 12.2024
- Participated in training sessions for new employees when needed.
- Operated cash registers to process payments from customers.
- Organized client meetings to provide project updates.
- Analyzed key performance indicators to identify effective strategies.
- Audited company's legal documents to verify compliant policies and procedures.
- Assessed company operations for compliance with safety standards.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Maintained positive working relationship with fellow staff and management.
Team Member
Burger king
Viking, AB
01.2024 - 05.2024
- Participated in training sessions for new employees when needed.
- Operated cash registers to process payments from customers.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Oversaw quality control to identify inconsistencies and malfunctions.
Team Member
Domino's
Williams Lake, BC
08.2023 - 12.2023
- Operated cash registers to process payments from customers.
- Identified opportunities for process improvements within the department.
- Monitored expiration dates on food items for freshness assurance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Developed positive customer relationships through friendly greeting and excellent service.
Food Service Supervisor
Dairy Queen
Williams Lake, BC
10.2022 - 10.2023
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
- Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Delivered food prep training so that employees could effectively feed staff personnel.
- Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
Team Member
Tim hortons
Williams Lake, BC
01.2023 - 08.2023
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Participated in regular training sessions to improve product knowledge and service skills.
Food Counter Attendant
KFC
Williams Lake, BC
08.2022 - 12.2022
- Maintained cleanliness of the restaurant by wiping tables, counters, and chairs.
- Stocked shelves with merchandise in accordance with company standards.
- Ensured that work area was kept clean and free from hazards at all times.
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Resolved guest complaints to maintain complete customer satisfaction.
Education
2 Year Diploma - Business Management
St Clair College
Toronto, ON09-2022
Some College (No Degree) - Secondary Education
Sd College
IndiaSkills
- Meal prep
- Customer Assistance
- Team Player
- Food safety and sanitation
- Food handling safety
- Bagging expertise
- Menu item expertise
- Quick Learner
- Cleanliness and sanitation
- Cleaning and organization
- Order Accuracy
- Product Upselling
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Food Counter Attendant
Mary browns
06.2024 - Current
Team Member
Burger king
01.2024 - 05.2024
Team Member
Wendy's
09.2023 - 12.2024
Team Member
Domino's
08.2023 - 12.2023
Team Member
Tim hortons
01.2023 - 08.2023
Food Service Supervisor
Dairy Queen
10.2022 - 10.2023
Food Counter Attendant
KFC
08.2022 - 12.2022
2 Year Diploma - Business Management
St Clair College
Some College (No Degree) - Secondary Education
Sd College
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