SHIVANI KAGRA
Mississauga,ON
Summary
A highly motivated and ambitious individual eagerly seeking an opportunity to learn to deal with day-to-day situations and challenges in the work environment and contribute through interpersonal and experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
ROGERS
10.2024 - 01.2025
- Promote and sell Rogers products and services
- Meet sales targets and performance goals
- Provide personalized solutions to customers
- Build and maintain strong customer relationships
- Stay updated on product knowledge and market trends
Sales associate
DELHI SALES ASSOCIATE
04.2022 - 04.2023
- Interact with customers, offering assistance and responding to queries about products and purchases
- Introduced promotions and new products to customers
- Work independently and in the team as well
- Strong written skills, oral communication, and knowledge to communicate with management
- Ability to think strategically about how to prompt products and deliver business plans
- Work in a flexible schedule
- Progressive thinker who thinks outside the box
Customer Service Representative
REALME MOBILE TELECOMMUNICATIONS
02.2019 - 03.2022
- Handling customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied
- Therefore, have experience with clients facing hands
- Great with people and passionate about providing better customer service
- Try to learn something new every day
- Also know programming such as Python and C #
- Provide feedback to other departments to help improve sales, marketing, and business processes
- Ability to inspire a team and be a great collaborator
Education
Graduate Certificate - Information Technology, VR and AR program
Algoma University
Brampton, OntarioMaster - Mathematics
Kurukshetra University
01.2022
Bachelor of Science - undefined
Kurukshetra University
01.2020
No Degree - Computer Language
C-point Computer Education
Karnal, Haryana 10-2023
Skills
- Decision-Making, Friendly, Positive Attitude
- Microsoft Office, Time Management
- Computer Skills, Reliable & Trustworthy
- Teamwork and collaboration, Quick learner
Certification
A one-year diploma in web design, including HTML, CSS, and programming in C #, between 2021 and 2022.
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Sales Representative
ROGERS
10.2024 - 01.2025
Sales associate
DELHI SALES ASSOCIATE
04.2022 - 04.2023
Customer Service Representative
REALME MOBILE TELECOMMUNICATIONS
02.2019 - 03.2022
Master - Mathematics
Kurukshetra University
Bachelor of Science - undefined
Kurukshetra University
Graduate Certificate - Information Technology, VR and AR program
Algoma University
No Degree - Computer Language
C-point Computer Education
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