Focused Technical Sales Representative ready to drive great business relationships by finding great solutions to issues. Looking to join an organization in a sales-oriented role.
Overview
6
6
years of professional experience
Work History
Technical Sales Representative
Nordia Inc.
Remote
08.2021 - Current
Increased product sales by effectively communicating technical specifications and benefits to potential clients.
Secured high-value contracts with targeted customer presentations tailored to their specific needs.
Developed strong relationships with key industry players, enhancing company reputation and market presence.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities
Perfecting skills such as Deescalation, Organization and Time Management, Recordkeeping, Taking Responsibilities, Advanced MS Office Suit Knowledge and Finding a solution based on provided resources.
Warehouse Associate
Amazon
Ottawa
10.2020 - 07.2021
Improved warehouse efficiency by streamlining inventory management processes.
Reduced order processing time through effective organization and prioritization of tasks.
Maintained a safe working environment by adhering to safety protocols and guidelines.
Assisted in reducing product damage by properly handling and storing materials.
Customer Service Representative
Home Depot
Ottawa
01.2019 - 11.2020
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Diploma - Business Management - Entrepreneurial Enterprise
Algonquin College
Ottawa, ON
07.2020
Commerce - Bachelors in Commerce
Panjab University
India
07.2018
Skills
Customer Research
Cost-Effective Solutions
Lead Prospecting and generation
Revenue Forecasting
Sales Presentations
Cold-Calling
Competitor Analysis
Contract Preparation
Persuasion Techniques
Client Relationship and territory Management
Cross-selling techniques and upselling
Data analysis and adaptability
Time management and remote selling
Active listening and attention to detail
Conflict resolution
Problem-solving abilities and multi tasking
Customer Needs Analysis
Languages
English
Full Professional
Timeline
Technical Sales Representative
Nordia Inc.
08.2021 - Current
Warehouse Associate
Amazon
10.2020 - 07.2021
Customer Service Representative
Home Depot
01.2019 - 11.2020
Diploma - Business Management - Entrepreneurial Enterprise