Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jennifer Rocca

Summary

Client-focused Technical Sales Representative offering over 10 years of providing top-notch solutions to customers. I am a driven professional with the understanding that great service results in lasting client relationships. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. I have a comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. I am a disciplined and resourceful professional with expertise in account development and market penetration. I am organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Technical Sales Representative

Soprema
01.2014 - Current
  • Increased product sales by effectively communicating technical specifications and benefits to potential clients.
  • Secured high-value contracts with targeted customer presentations tailored to their specific needs.
  • Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
  • Developed strong relationships with key industry players, enhancing company reputation and market presence.

Project Manager

Caleca Resources
01.2013 - 01.2014
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

Senior Project Manger

Paul Davis Systems Restoration
04.2009 - 05.2013
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.

Project Estimator

Fundy Pros.
02.2004 - 04.2009
  • Increased project accuracy by thoroughly reviewing proposals, blueprints, and specifications.
  • Enhanced client satisfaction with detailed breakdowns of project costs and timelines.
  • Streamlined communication between team members by creating comprehensive status reports for ongoing projects.
  • Implemented efficient processes for tracking changes to project scopes and budgets.
  • Reduced discrepancies in project estimates by collaborating closely with architects, engineers, and clients.
  • Improved overall cost management with regular monitoring of material prices and labor rates.

Construction Sales, Estimating and Purchasing

Home Hardware Building Centre
06.2001 - 02.2004
  • Analyzed delivery and market systems to assess future and present material availability.
  • Performed cost analysis and obtained quotes to prepare reports for buyers.
  • Monitored and handled claims to factories and vendors to address shortages, missing parts and defective products.
  • Observed product innovations, competitor activity and market conditions to adjust account sales approach.

Carpenter Apprentice

Maverick Construction
06.1999 - 06.2001
  • Improved project efficiency by accurately measuring, cutting, and assembling materials for various carpentry tasks.
  • Enhanced job site safety through diligent adherence to OSHA regulations and maintaining a clean work environment.
  • Contributed to successful project completion by assisting in the installation of fixtures, cabinets, and flooring.
  • Reduced material waste by optimizing cut lists and effectively repurposing scrap materials.

Education

St. Thomas University
Fredericton, NB

Diploma - Carpentry

NBCC Woodstock
Woodstock, NB
06.1999

Skills

  • Cost-Effective Solutions
  • Sales Quota Achievement
  • Trade show representation
  • Persuasion techniques
  • Sales Pipeline Management
  • Lead prospecting
  • Public Speaking
  • Customer research
  • Sales Presentations
  • Client Relationship Management
  • Territory Management
  • Event Planning
  • Sales Reporting
  • Business Development
  • Onsite Evaluations
  • Multitasking Abilities
  • Active Listening
  • Problem-solving aptitude
  • Time Management
  • Account Management
  • Customer Relations
  • Planning and coordination

Accomplishments

  • Surpassed sales targets consistently every year
  • Achieved top sales person of the year by growing the business 72% within the first year
  • Achieved an award for highest growth profit four years consecutively
  • Completed Women's Education and Empowerment Series
  • Completed Women Leadership Certificate
  • Completed Women in Construction Certificate



Languages

English
Native or Bilingual
French
Professional Working

Timeline

Technical Sales Representative

Soprema
01.2014 - Current

Project Manager

Caleca Resources
01.2013 - 01.2014

Senior Project Manger

Paul Davis Systems Restoration
04.2009 - 05.2013

Project Estimator

Fundy Pros.
02.2004 - 04.2009

Construction Sales, Estimating and Purchasing

Home Hardware Building Centre
06.2001 - 02.2004

Carpenter Apprentice

Maverick Construction
06.1999 - 06.2001

St. Thomas University

Diploma - Carpentry

NBCC Woodstock
Jennifer Rocca