SHIKHA GANDHI
Montreal,QC
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
Goodfood Mkt.
Montreal, Quebec
10.2021 - 07.2025
- Trained and mentored staff on operational standards and company policies.
- Managed inventory levels and coordinated timely product deliveries.
- Supervised daily operations and ensured adherence to safety protocols.
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
Operations Team Lead
Goodfood Mkt.
Montreal, Quebec
10.2019 - 10.2021
- Led daily operations to ensure efficient workflow and resource allocation.
- Trained team members on safety protocols and standard operating procedures.
- Coordinated inventory management and stock replenishment activities.
- Monitored performance metrics to identify areas for improvement in processes.
- Conducted regular meetings with team members to review progress on projects and discuss any issues or concerns they may have had.
- Performed root cause analysis to identify systemic issues that were impacting operational efficiency.
Education
High School Diploma -
College Cdi
Montreal, QC10-2022
MBA - Finance And Business
Guru Nanak Dev University Amritsar , India
Montreal, QC07-2018
Skills
- Employee training
- Inventory management
- Budget management
- Operational oversight
- Performance evaluation
- Time management
- Communication skills
- Problem solving
- Scheduling
- Supervision and leadership
Certification
- Intermediate French Language certified by CSDM
- PCP Level 1
Languages
English
Native/ Bilingual
French
Elementary
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Supervisor of Operations
Goodfood Mkt.
10.2021 - 07.2025
Operations Team Lead
Goodfood Mkt.
10.2019 - 10.2021
High School Diploma -
College Cdi
MBA - Finance And Business
Guru Nanak Dev University Amritsar , India
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