SHERY TAVAKOL
North Vancouver,Canada
Summary
Experienced Beauty Advisor, Skincare Specialist, and Receptionist with proven expertise in customer satisfaction, patient scheduling, and administrative support within clinical and beauty settings. Skilled in front desk operations, record management, and client relations with strong interpersonal and communication abilities. Highly adaptable, reliable, and committed to excellence in service delivery. Speaks English and Persian, proficient in Microsoft Office, and available for flexible scheduling, including evenings and weekends.
Overview
7
7
years of professional experience
Work History
Receptionist (volunteer)
Paad wellness+Dermesthetics
11.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phone promptly and directed incoming calls to correct offices
- Coordinated with different service providers to meet clients' individual needs
Beauty Advisor and Skincare Specialist
Dr. Golestani Aesthetic Clinic
01.2021 - 01.2024
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products
- Promotes products through marketing and encourages use of the PC Optimum program
- Educated clients on latest beauty trends and products, leading to informed purchase decisions
- Followed up with customers to increase satisfaction with purchases and services
- Attends workshop/education sessions
Customer Service and Sales Associate
Debenhams
01.2019 - 01.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built customer loyalty and retention by delivering excellent shopping experiences
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
Beauty Consultant
Mrs. Esmaeili Beauty Clinic
01.2018 - 01.2019
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs
- Conducted consultations to understand client's desired look
- Achieved personal sales goals consistently through effective time management and prioritization
Education
Bachelor of Science - Buisiness Administration
Shiraz University
Shiraz, IranCertificated - Janssen Cosmetics
Janssen Skin Care Academy
Shiraz, IranSkills
- Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Receptionist (volunteer)
Paad wellness+Dermesthetics
11.2024 - 12.2024
Beauty Advisor and Skincare Specialist
Dr. Golestani Aesthetic Clinic
01.2021 - 01.2024
Customer Service and Sales Associate
Debenhams
01.2019 - 01.2021
Beauty Consultant
Mrs. Esmaeili Beauty Clinic
01.2018 - 01.2019
Bachelor of Science - Buisiness Administration
Shiraz University
Certificated - Janssen Cosmetics
Janssen Skin Care Academy