Connie Clarke

Innisfail,Alberta

Summary

Planned and facilitated presentations/seminars to large groups.
Proven planning, leadership, and motivational skills.
Ability to plan schedules and work under tight deadlines with minimal supervision.
Strong interpersonal skills and the ability to deal with concerns calmly and effectively, in a professional and confidential manner.
Strong multi-tasking, organizational skills, and an eye for detail.
Strong reading, filing and data entry skills.
Great at problem solving and excellent communication skills including active listening.

years of professional experience

Red Deer Hospice Society

2021.11 - Current

Welcome incoming visitors with friendly greeting, answer general questions, gather nature of visit and direct to specific office or resident room.
Receive and direct all incoming deliveries such as regular mail, couriers, supplies.
Handle cash transactions, accept donations and maintain sales and payments records accurately.
Operate multi-line telephone system to answer and direct high volume of calls, and respond to inquiries from callers seeking information.
Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrate strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handle sensitive information with discretion while maintaining strict confidentiality standards.
Cultivate positive relationships with clients through professional demeanor and excellent interpersonal skills.
Monitor security cameras and maintain visitor log for entering and leaving facility for security purposes.

Canadian Red Cross

2020.11 - 2021.12

Assisted in the set-up, daily operation and/or closing of COVID testing and/or vaccination sites, and LTC Facilities
Supported and reinforced health and safety protocols
Assist in traffic control and in registration of travelers
Worked fast to complete tasks
Improved team morale and productivity through effective communication and active listening skills

RIP Resources

2018.05 - 2020.11

Evaluated market trends to identify emerging opportunities and inform strategic decision making.
Conducted target market research to scope out industry competition and identify advantageous trends.
Secured lucrative partnerships by establishing strong relationships with key industry players.
Developed marketing materials and campaigns to boost brand awareness and customer engagement.

Serenity Funeral Service

2009.09 - 2018.05

Scheduled appointments and met one on one with individuals, couples, and groups discussing available options.
Evaluated client needs and compiled requested plan.
Completed documentation, submitted payment information, data entry, and filing.
Facilitated seminars and presentations.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Assisted with recruitment, selection, orientation, and training of new staff.

***

English

Native or Bilingual