Sheldon Bennett
Banff,Canada
Summary
With 35 years of experience in consulting, security, management, and technical areas, I possess strong analytical ability for effective management, maintenance, troubleshooting, and guidance in both human and electronic processes. Committed to ensuring participant satisfaction and consistently delivering above-average results.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Security Services Agent
Banff Centre For Arts and Creativity
01.2018 - 03.2025
- Company Overview: Post graduate institution including conference centre and hotels
- Website: [Banff Centre](https://www.banffcentre.ca)
- Providing security with team of employees and manager 24/7 365 days a year for a campus environment with 21 buildings hosting events with guests numbering over 2000 participants at times
- Patrolling by foot and vehicle ensuring building, asset, staff and guest security
- Handling security and safety issues with professionalism investigating where necessary
- Using numerous computer systems including Microsoft Office, Omnigo as well as in-house applications for reporting, gathering information and issuing work orders necessary in the maintaining and providing of professional security services for the safe and secure operation of the Centre
- Respond to and deal with all reported incidents and emergency situations and prepare and submit reports on the actions required
- Assist in investigations under any Criminal Code or Provincial or Federal Statute offence
- Assist in investigating breaches of any related Banff Centre policy
- Conduct interviews to probe and obtain accurate facts
- Provide 'Safe Walk' escort to staff (including cashiers and box office personnel), participants, and visitors
- Provide security services for Banff Centre special events
- Monitor alarm and closed-circuit camera systems and respond to alarms
- Provide assistance to other departments as needed to ensure a safe and hassle-free environment
- Kept current and hold a valid Security Services licence with the province of Alberta as well as Standard First Aid certification with CPR/AED Level C with Red Cross
- Post graduate institution including conference centre and hotels
- Website: [Banff Centre](https://www.banffcentre.ca)
Camp Security / 911 Dispatcher
Commissionaires – Northern Alberta Division
01.2008 - 01.2018
- Company Overview: Security services for clients including Corporate & Government clients
- Website: [Commissionaires](https://www.commissionaires.ca)
- Camp Security for Cenovus in Northern Alberta advancing to 911 Dispatcher for corporate Fire and Ambulance services with Cenovus’ Christina Lake SAGD plant and supporting camps with 2000+ staff
- Participated in Security Services with DND (Operation Podium) for the 2010 Winter Olympics in Whistler B.C
- Securing military assets on eight sites including mobile patrols during pre/post Live Operation – chosen to participate due to reliability designation received while working directly for Chief Operations Officer on special projects
- Earned CEO commendation award for containing and eradicating a live fire behind the grills at MacDonald’s in Commerce Place Edmonton
- Also currently hold a valid Security Services licence with the province of Alberta, Emergency First Aid with Saint John’s Ambulance, PPCT Defensive Tactics Certified and supervisor’s designation
- Security services for clients including Corporate & Government clients
- Website: [Commissionaires](https://www.commissionaires.ca)
Volunteer
River of Life Church & Ministries
01.2002 - 01.2008
- Company Overview: Inner city street ministry serving food and providing inexpensive clothing for the needy
- Assisted with maintaining building and technology of inner city street ministry serving food and providing inexpensive clothing for the needy
- Created and administrated a database with photos used to create photo ID for the disenfranchised as a part of OPERATION HOPE
- Produced and filmed DVD masters of more than 80 hours of educational materials for worldwide marketing of International ministry
- Inner city street ministry serving food and providing inexpensive clothing for the needy
President/Owner
Bennett Consulting
01.1992 - 01.2001
- Company Overview: A Customer Oriented Computer Services Company
- Including Consulting, Sales, Service, Assembly, Installation, Maintenance & Training of Local & Wide Area Networks, Computers & Software
- Assisted clients with EDP purchasing and directional decisions based on sound applied experience – directing them towards reliable, cost effective solutions
- Minimizing future challenges of obsolescence and downtime while maximizing upgradability of hardware and restorability of data
- Maintained and managed local aspects of LANSs/WANs for customers including IBM Edmonton, over 300 systems as well as testing and configuring new hardware for desktop and mobile computing needs
- A Customer Oriented Computer Services Company
Systems Analyst II
Alberta Municipal Affairs
01.1989 - 01.1992
- Company Overview: Government department responsible for municipal affairs
- Responsible for integration between PC systems and departmental systems on VAX and Wang mainframe computers
- Assisted team in implementation of new departmental development strategy including Information Engineering and Object Oriented programming
- Designed and implemented Staff Directory System for department using Object 1 and OS/2’s database manager
- Government department responsible for municipal affairs
Education
Diploma - Computer Programming/Analysis
Computer Career Institute
01.1987
Defensive Tactics Basic Certification - Use of Force Human Factors, Control Principles, Tactical Handcuffing, escort Position and Joint Locking, Pressure Point Control Tactics, Pressure point Defensive Counterstrikes, & Shoulder Pin Restraint System
PPCT
9-1-1 Telecommunicator - Emergency Medical and Fire dispatch courses
APCO International
01.2017
Emergency and Standard Levels of First Aid Training -
Saint Johns – Certified instructors
01.2016
Commissionaire Security Guard Course -
Canadian Corps of Commissionaires Northern Alberta, Northwest Territories and Nunavut Division
01.2012
Defensive Tactics Management System -
PPCT
01.2011
Matriculation Diploma - Academic Upgrading
Alberta Vocational Center
01.1983
Skills
- Analytical Problem-Solving
- Customer Support Expertise
- Relationship Management
- Detail-Oriented Planning
- Effective Communication
- Customer Needs Assessment
- Enhancing Customer Experience
- Technical Service Assistance
- Adaptable Work Hours
- Effective Conflict Resolution
- Customer Support Specialist
- Digital Literacy
- Collaborative Business Development
Certification
- 9-1-1 Telecommunicator, Emergency Medical and Fire dispatch courses, APCO International, 01/01/15
- Defensive Tactics Management System, PPCT, 01/01/11
- Defensive Tactics Basic Certification, PPCT, 01/01/11
- Commissionaire Security Guard Course, Canadian Corps of Commissionaires Northern Alberta, Northwest Territories and Nunavut Division, 01/01/12
Timeline
Security Services Agent
Banff Centre For Arts and Creativity
01.2018 - 03.2025
Camp Security / 911 Dispatcher
Commissionaires – Northern Alberta Division
01.2008 - 01.2018
Volunteer
River of Life Church & Ministries
01.2002 - 01.2008
President/Owner
Bennett Consulting
01.1992 - 01.2001
Systems Analyst II
Alberta Municipal Affairs
01.1989 - 01.1992
Defensive Tactics Basic Certification - Use of Force Human Factors, Control Principles, Tactical Handcuffing, escort Position and Joint Locking, Pressure Point Control Tactics, Pressure point Defensive Counterstrikes, & Shoulder Pin Restraint System
PPCT
9-1-1 Telecommunicator - Emergency Medical and Fire dispatch courses
APCO International
Emergency and Standard Levels of First Aid Training -
Saint Johns – Certified instructors
Commissionaire Security Guard Course -
Canadian Corps of Commissionaires Northern Alberta, Northwest Territories and Nunavut Division
Defensive Tactics Management System -
PPCT
Matriculation Diploma - Academic Upgrading
Alberta Vocational Center
Diploma - Computer Programming/Analysis
Computer Career Institute
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