Callan Betterton
Beechworth,Victoria
Summary
Dynamic security professional with extensive operational expertise in protective services, crowd management, and conflict de-escalation within high-pressure environments. Proven track record in securing large-scale events, conducting thorough patrols, managing access control systems, and effectively liaising with law enforcement agencies. Certifications include Alberta BST, CPR/First Aid, and multiple Australian security licenses. Committed to maintaining safety, law, and order through integrity, vigilance, and professionalism.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Security Services Agent
Banff Centre for Arts & Creativity
2024.04 - 2026.04
- Achieved seamless coordination of multi-agency operations for G7 World Leaders Summit at the International Media Centre in Banff, Alberta, Canada. Enhanced collaboration among RCMP, Canadian Armed Forces, US Consulate personnel, Integrated Safety and Security Group (ISSG), and Combined Intelligence Group (CIG) - the established intelligence unit for summit through efforts of Royal Canadian Mounted Police.
- Protection of high-profile assets and events, including Banff Mountain Book & Film Festival as well as major artists.
- Performed patrols, CCTV monitoring, and access control.
- Applied conflict resolution and first aid in live operational environments.
Security Officer
The Dusty Boot Country Bar & Saloon
2025.12 - 2026.04
- Maintain safety for staff and patrons in high-volume bar and live events.
- Control access and monitor entrances; enforce venue policies.
- Apply conflict de-escalation techniques for disruptive individuals.
- Conduct interior and exterior patrols; maintain situational awareness.
- Manage crowd control during peak periods and events.
Security Supervisor - Unarmed Guard
Premier Protection
2023.02 - 2024.03
- Supervise 10–15 guards across multi-level venues with 700+ patrons.
- Trained and mentored junior security staff on protocols and emergency procedures.
- Collaborated with law enforcement agencies during incident investigations and reporting.
- Develop and execute operational security plans.
- Manage access control, VIP protection, and emergency response.
Security Officer
SSX Security
2022 - 2024
- Conduct mobile and on-site patrols, responding to alarms and incidents.
- Respond to break-ins and suspicious activity at business premises.
- Attend alarms from Security Response Centre; provide rapid on-site support.
- Liaise directly with Victoria Police, reporting suspicious activity and assisting investigations.
- Produce accurate, detailed reports and logs.
Hospital Security Officer – Psychiatric Ward
Consec Security
2020.01 - 2023.01
- Ensured safety protocols for staff and patients in high-risk psychiatric environments.
- Respond to Code Grey incidents using advanced conflict resolution techniques.
- Conduct patrols, monitor access, and ensure compliance.
- Produce detailed incident reports.
- Responded swiftly to emergency situations, coordinating with medical and law enforcement personnel.
- Evaluated existing security measures and recommended improvements to enhance operational effectiveness.
- Collaborated with healthcare staff to address behavioral issues, ensuring patient safety and comfort.
Event Security Officer
National Security Management
2021.02 - 2021.03
- Secure major public events, including V8 Supercars Australia – Bathurst.
- Monitor restricted areas and conduct patrols.
- Apply crowd management and conflict de-escalation.
- Provide Pit Lane and Grid Walk asset protection for high-profile drivers and and media crews.
Security Officer
Jester Event Services
2020.01 - 2021.12
- Monitor controlled entry points for staff, contractors, and visitors.
- Enforce venue policies and collaborate with law enforcement.
- Conduct high-traffic event patrols and manage incidents proactively.
Education
Certificate III - Conservation & Land Management
Wodonga TAFE
High School Diploma - undefined
Wodonga Senior Secondary College
2017-01
Skills
- Security operations oversight
- Crowd Control & Conflict De-escalation
- Patrol Operations – Interior & Exterior
- Access Control & VIP/Asset Protection
- CCTV & Premises Surveillance
- Emergency Response & First Aid
- Incident Reporting & Documentation
- Liaison with Law Enforcement
- High-Pressure Event & Venue Management
- Security Legislation & Compliance
- Crime prevention
- Asset protection
- De-escalation techniques
Certification
- ProTect & ProServe Certification
- NSW Unarmed Guard License & Victorian Crowd Controller License
- Alberta Basic Security Training (BST)
- CPR & First Aid Certification
Timeline
Security Officer
The Dusty Boot Country Bar & Saloon
2025.12 - 2026.04
Security Services Agent
Banff Centre for Arts & Creativity
2024.04 - 2026.04
Security Supervisor - Unarmed Guard
Premier Protection
2023.02 - 2024.03
Event Security Officer
National Security Management
2021.02 - 2021.03
Hospital Security Officer – Psychiatric Ward
Consec Security
2020.01 - 2023.01
Security Officer
Jester Event Services
2020.01 - 2021.12
High School Diploma - undefined
Wodonga Senior Secondary College
Security Officer
SSX Security
2022 - 2024
Certificate III - Conservation & Land Management
Wodonga TAFE