Shelby Reed
Edmonton,AB
Summary
An individual with successful experience in fast-paced office settings working as an Administrative Assistant. Hardworking team-player with expertise completing administrative tasks and offering staff support. Responsible, punctual and productive professional when working independently.
Overview
13
13
years of professional experience
Work History
Security Services Agent
MacEwan University
05.2023 - Current
- Worked effectively in fast-paced environments.
- Issued access cards to authorized personnel to monitor access points.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded to and dealt with emergencies in a calm and professional matter.
- Monitored CCTV cameras and alarm systems for security breaches.
- Helped with proactive problem solving by conducting a SARA Model for the University.
Administrative Assistant
National Research Council of Canada
06.2020 - 03.2023
- Responsible for ensuring that records were maintained and kept up to date.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Assisted with trouble shooting of day to day issues regarding meeting and video call equipment and other minor issues with coworkers computers.
- Recorded meeting minutes to provide historical account of actions, programs and measures.
- Responsible for initiating security clearances, processing sensitive information and tracking its progress.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Assisted over 80 employees with training needs as training coordinator.
- Coordinated multiple events such as fundraisers, conferences, seminars, and social committee events.
- Ensured that Time Recording was managed and conducted in a timely fashion by all employees and running reports when needed.
- Responsible for maintaining and updating building emergency response plans as deputy chief building emergency officer.
- Assisted with purchase requisitions, as well as submitting PR's for software renewals/purchases for employees.
- Responsible for ensuring that PO's were closed and addressed.
Security Supervisor
Canadian Corps of Commissionaires
11.2012 - 06.2020
- Maintained access control system including distribution of access cards.
- Booked conference rooms for meetings and events.
- Responsible for training and development of all site guards.
- Performed fingerprinting and submitted security clearance applications for processing clients and staff.
- Responsible for accurate and efficient reporting of all incidents including follow up.
- Assisted with monitoring maintenance request systems and working with building maintenance staff regarding work orders.
- Responsible for upkeep of first aid kits and AED systems.
- Developed and maintained courteous and effective relationships with stakeholders.
- Trained, coached, and mentored two teams and ensuring their training stays up to date.
- Responsible for ensuring that SOP's and risk assessment of each site stayed up to date.
Security Guard
Century Casino
02.2011 - 11.2012
- Responsible for escorting winners of large sums of money.
- Experience dealing with intoxicated, impaired, and noncompliant individuals.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
Education
High School Diploma -
Queen Elizabeth High School
Edmonton, AB06.2010
Skills
- Extremely detail orientated
- Spreadsheet management
- Process optimization
- Advanced MS Office Suite Knowledge
- Excellent Google applications knowledge
- Information Processing and Tracking
- Time management
- Report Development
- Policy and procedure modification
- Experience in creating and maintaining organization of files on web based sharepoint
- Experience in providing assistance to employees with training needs
Timeline
Security Services Agent
MacEwan University
05.2023 - Current
Administrative Assistant
National Research Council of Canada
06.2020 - 03.2023
Security Supervisor
Canadian Corps of Commissionaires
11.2012 - 06.2020
Security Guard
Century Casino
02.2011 - 11.2012
High School Diploma -
Queen Elizabeth High School
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