Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaye Marisi

Calgary,AB

Summary

My goal is to build on the skills and experience I've acquired working as a cast member. I strive to be someone, through my competence and agreeability, that my coworkers feel comfortable approaching with any questions or concerns. I hope to use what I've learned as a cast member and from my own personal experiences to bring a fresh perspective to the management team in order to positively contribute to the success of our theatre.



Overview

3
3
years of professional experience
1
1
Certification

Work History

Cast Member

Landmark Cinemas Shawnessy
Calgary, Alberta
02.2020 - Current
  • Developed and continue to maintain positive working relationships with both peers and management as a cast member.
  • Always greeting guests pleasantly with a smile and eager to offer support and service when needed.
  • Complete regular and thorough cleaning of equipment, furniture, and any high contact surface to ensure the health and safety of both coworkers and guests.
  • Confident in resolving any manner of guest issues on till, such as refunds and ticket swaps.
  • High understanding of all positions ensuring I have the ability to answer any questions from less experienced coworkers while helping them develop confidence in their work.
  • Assisted in the training of new employees on various positions.
  • Joint Health and Safety Committee Representative.
  • Recipient of an annual cast recognition award for exemplifying core values in 2021.

Cashier/Coffee Barista

Good Earth
Calgary, Alberta
02.2021 - 11.2021
  • Worked at the Good Earth Cafe located in South Health Campus which meant often serving guests with developmental disabilities requiring patience and understanding.
  • Worked alone on weekends where I was responsible for managing the store, which included working the till, making and blending an extensive menu of drinks, and preparing food while preserving all health and safety guidelines.
  • Participated in inventory counts and was required to record what was out of stock and needed to be ordered by the store manager.
  • Organized shelves, racks and bins for optimal appearance.
  • Responsible for reconciling my own cash drawer at the start and end of each shift, accounting for errors and noting any discrepancies.
  • Promoted customer loyalty and consistent sales by providing friendly service.
  • Worked a flexible schedule and often worked extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise.

Education

University of Calgary
Calgary, AB

High School Diploma -

Dr. E. P. Scarlett High School
Calgary, AB
06.2021

Skills

  • Adaptable
  • Professional and Mature
  • Fast learner
  • Great customer service
  • Calm and collected
  • Problem solving

Certification

  • Standard First Aid - Level C CRP/AED (Expires: December 4, 2024)
  • ProServe (Expires: September 11, 2026)
  • Completed Joint Work Site Health and Safety Committee / Health and Safety Representative Training
  • Food Safety Orientation
  • Workplace Violence and Harassment Prevention
  • Hazard Awareness
  • Covid-19 Awareness
  • 7 Essential Ways to Demonstrate Exceptional Customer Service

Timeline

Cashier/Coffee Barista

Good Earth
02.2021 - 11.2021

Cast Member

Landmark Cinemas Shawnessy
02.2020 - Current

University of Calgary

High School Diploma -

Dr. E. P. Scarlett High School

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Shaye Marisi