Tamia Buchanan
Calgary,AB
Summary
Interested in obtaining a full-time position at your company.
Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Cast Member
Cineplex
11.2021 - Current
- Cashier
- Guest Services, Answering phone calls and resolved complicated customer issues, Completed challenges
- Managed over 50 customer calls per day and increased sales by 10%
- Going beyond expectations making sure everyone enjoys experience
- Communicates and interacts well with guests and co-workers
- Cleans every unit as per establishment standards
- Prepared food items such as popcorn and drinks as per established standards
Barista
Barista- Melt creations/Starbucks
09.2022 - Current
- Served 150+ customers per day, taking time to give each one full attention
- Used interpersonal skills and efficiency to provide fast, friendly service every day
- Opened and closed cash drawer with 99.9% accuracy
- Reconciled all errors by end of day
- Ran cash drawer for over 100 transactions per day
- Processed credit cards and cash transactions
Crew Member
McDonalds
09.2021 - 11.2021
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Sorting stock
- Maintain clean workspace
Cashier
Dollarama
09.2021 - 11.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
Humber College
Toronto, ON09.2024
High School Diploma -
Lakeshore Collegiate Institute
Toronto, ON06.2022
Skills
- Customer service 2 years
- Register operation
- Light & heavy cleaning, Detail oriented
- Stocking, interpersonal skills
- Opening and Closing Duties
- New Hire Training
- Safe Food Handling
- Self-motivated, Mature, Focused, and ambitious
- Excellent communication and problem-solving skills
- Highly motivated, Quick learner, Committed team player with strong work ethic
- Service focused attitude
- Team building
References
Lauren Machado, co-worker, Cineplex, 437-970-5869, mlauren25@icloud.com
Languages
English
Full Professional
Timeline
Barista
Barista- Melt creations/Starbucks
09.2022 - Current
Cast Member
Cineplex
11.2021 - Current
Crew Member
McDonalds
09.2021 - 11.2021
Cashier
Dollarama
09.2021 - 11.2021
Humber College
High School Diploma -
Lakeshore Collegiate Institute
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