Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Tamia Buchanan

Calgary,AB

Summary

Interested in obtaining a full-time position at your company.

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience

Work History

Cast Member

Cineplex
11.2021 - Current
  • Cashier
  • Guest Services, Answering phone calls and resolved complicated customer issues, Completed challenges
  • Managed over 50 customer calls per day and increased sales by 10%
  • Going beyond expectations making sure everyone enjoys experience
  • Communicates and interacts well with guests and co-workers
  • Cleans every unit as per establishment standards
  • Prepared food items such as popcorn and drinks as per established standards

Barista

Barista- Melt creations/Starbucks
09.2022 - Current
  • Served 150+ customers per day, taking time to give each one full attention
  • Used interpersonal skills and efficiency to provide fast, friendly service every day
  • Opened and closed cash drawer with 99.9% accuracy
  • Reconciled all errors by end of day
  • Ran cash drawer for over 100 transactions per day
  • Processed credit cards and cash transactions

Crew Member

McDonalds
09.2021 - 11.2021
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Sorting stock
  • Maintain clean workspace

Cashier

Dollarama
09.2021 - 11.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Education

Humber College
Toronto, ON
09.2024

High School Diploma -

Lakeshore Collegiate Institute
Toronto, ON
06.2022

Skills

  • Customer service 2 years
  • Register operation
  • Light & heavy cleaning, Detail oriented
  • Stocking, interpersonal skills
  • Opening and Closing Duties
  • New Hire Training
  • Safe Food Handling
  • Self-motivated, Mature, Focused, and ambitious
  • Excellent communication and problem-solving skills
  • Highly motivated, Quick learner, Committed team player with strong work ethic
  • Service focused attitude
  • Team building

References

Lauren Machado, co-worker, Cineplex, 437-970-5869, mlauren25@icloud.com

Languages

English
Full Professional

Timeline

Barista

Barista- Melt creations/Starbucks
09.2022 - Current

Cast Member

Cineplex
11.2021 - Current

Crew Member

McDonalds
09.2021 - 11.2021

Cashier

Dollarama
09.2021 - 11.2021

Humber College

High School Diploma -

Lakeshore Collegiate Institute
Tamia Buchanan